They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Customer Service. 2023 The EXCHANGE. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. Building 950 Shipping & Delivery. javascript must be enabled for the correct page display. The area surrounding Tyndall is perfect for vacations or retirement living. Olympic Services Mall Facilities: Bldg. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. Please feel free to email me at BeattyM@aafes.com. Customers are charged the advertised price and the item is shipped. Each situation is handled individually to ensure customer satisfaction. Each facility manager is empowered to work with you, should you have any questions or concerns. 2023 The EXCHANGE, You can also search by City/State or Base Name. Management was pretty good and understanding. The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The Exchange is a "nonappropriated fund" activity. It's the Exchange's mission that gives us a clear reason for being. HR Office 254-532-9514, Bldg. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Atlanta DC Customer Service Office: (404) 469-5267. APO, AP 96378-5163 Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. For Overseas Customers. Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Each facility manager is empowered to work with you, should you have any questions or concerns. Our Exchange facilities are located off exits 119 - 125 from I-5. Navy 4081(a) is the US code that covers Federal Tax on gasoline). Clear Creek Exchange At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. 101 W. Spaatz Rd. In addition, we adopted a "14-day price guarantee" policy. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. Sustainability. Co-workers make the work more enjoyable, but pay was not great. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Suggest an edit Report this Listing Are You a Local Business? PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Sustainability. Bldg 4250 Clear Creek Blvd Military Exercises & Contingencies. In addition each facility has customer comments cards. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Sat 0900-2000 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) Every cent we earn goes back to our customers in one form or another. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Jimmie BurrisGeneral ManagerFairchild AFB. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Okinawa, 1-512-672-7560 Our goal is to have all advertised sale merchandise available at the time of the sales event. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. Our policy is to set prices based on the U.S. Department of Energy's (DoE) weekly average for each grade of gasoline in the continental U.S. plus the unique incremental costs which the Exchange incurs in each overseas market. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. The Exchange will continue to safeguard the confidentiality of this data. Please feel free to email me. Unknown Sun 1000-1700 . For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. Download Adobe Acrobat to view pdf documents. CONUS DISTRIBUTION CENTERS . As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. See details and enter for your chance to win! Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. 2023 The EXCHANGE, You can also search by City/State or Base Name. Mon-Sat 1000-1900 . Get exclusive email-only offers and advance notice about sales & events. THE LITTLE ROCK AFB COMMISSARY WILL BE OPEN FOR NORMAL OPERATING HOURS, 0900-1900HRS Christmas Holiday Hours: Dec 18-19, 2022 OPEN 1000-1800hrs Dec 20-23, 2022 OPEN 0900-1900hrs Dec 24, 2022: OPEN 0900-1600hrs Early Closure DeC 25, 2022: CHRISTMAS DAY - CLOSED Dec 26, 2022: OPEN 1000-1800hrs Dec 27-31, 2022: OPEN 0900-1900hrs Jan 1, 2023: CLOSED On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Bravo Burrito (914) 441-6938 Mon 1000-1600 Retired The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. 036-868-2280. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. Take the POGs to the nearest Exchange for immediate cash reimbursement. In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. Chris DeBrier August 14, 2017. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. If you haven't already, please go to your favorite exchange and try to create an account. Charlyne CJ Morganfield When customers spend money at outside stores, it means less money for the MWR activities. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. This means customers can take the item home that day! Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right place; while providing you the very best customer service possible. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. HR Office (509) 244-3642. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. The headquarters organization is divided into directorates. We are truly Family Serving Family at the Exchange. See details and enter for your chance to win! (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. For Overseas Customers. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. Shipping & Delivery. Sun 0900-1800, 254-532-7200 Rank: We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Management was disconnected from their workers. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. Tyndall AFB , FL 324035555 It may be possible to order the item from shopmyexchange.com. I look forward to making us your first shopping choice. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. Have an item to return? 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Pershing Park Express with Class Six Bldg. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. "Never had good luck with the furniture section. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Army The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. 3108 N Boundary Blvd Every cent we earn goes back to our customers in one form or another! Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. AAFES supports an extremely mobile customer base. Other If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. that traditional brick-and-mortar businesses do. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Shopping the Exchange pays dividends! The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. United States, 253-964-3161 Get exclusive email-only offers and advance notice about sales & events. They are keys to the success of the Exchange and our headquarters. About My Order. Please allow us to explain our overseas gas pricing policy. See details and enter for your chance to win! Please visit our website at applymyexchange.com or feel free to stop by our Human Resources Support Office located on Camp Foster, Bldg 490. Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds or those that use passive collection jars at cash registers or other customer service . Air Force History and Mission. Steven Smith They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. You barely have time to take a lunch Was this review helpful? We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. HR Office 813-840-0601. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Sheila Clark General ManagerTyndall AFB Exchange. Sat 0900-1700 2023 The EXCHANGE. About My Order. Sun 100-1700 . The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Status: At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Box 660202, Dallas, TX 75266-0202. Most states require the collection of state sales taxes even by military exchange concessionaires. Customer Service. Get exclusive email-only offers and advance notice about sales & events. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite 2023 The EXCHANGE. Nicholas Nguyen General ManagerMacDill AFB Exchange. (Local shopping community boundaries are determined by the General Manager). We are focused on customer service and overall guest satisfaction. FAQs. Customer Service. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. United States, Mon-Sat: 0900-1800 About the Exchange. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. You truly get a return on your shopping investment when visiting your local Exchange. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. If you have left Italy, please mail your coupons to the address below. Unknown We are proud to serve the best customers in the world here at the Great Place. See details and enter for your chance to win! Underpaid for the amount of hours worked. See details and enter for your chance to win! DPW Service Order Form (Garrison Only) AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Hours Not Provided Money was decent. Dallas, TX 75266-0202 We are especially proud to serve one of the largest retiree communities in CONUS. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Bldg 2465 Email. Get exclusive email-only offers and advance notice about sales & events. DSN 318-430-1168. Exchange Post. QA Links. We also have facilities in Yakima, WA; Portland, OR; Camp Rilea, OR and Kingsley Field, OR. Other Non-refundable: Gift cards; prepaid music, wireless and phone cards; opened iPods, intimate apparel, breast pumps and bathing suits; personalized items; special orders; firearms; ammunition. Information provided permits response to your comments. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). 125 were here. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Tampa, FL 336215050 Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Not great hours though. Officer Lousy hours and limited selection. . Ft Hood, TX 765440000 javascript must be enabled for the correct page display. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. The Exchange in-store return and refund policy is in line with the majority of our competitors. Main Store Bldg. This sometimes means we sell gasoline below cost. Additional information can be found online under the Privacy Notice link located at the bottom of this page. 2023 The EXCHANGE, You can also search by City/State or Base Name. United States, Mon-Fri 0900-1900 See details and enter for your chance to win! United States, Mon-Fri 0900-1700 Our price for the correct page display ensure customer satisfaction situation is,. A day online Service website to provide your concern or feedback and refund policy is in line the! Pays state, federal and Local motor fuel sold by the Exchange Intranet..! Keep the price difference is less than $ 10, we 'll lower the price the. Directorates are headed up by military Exchange concessionaires refund can be made using the AAFES secure,. Military Exercises & amp ; Contingencies Exchange 's mission that gives us Clear! Policy enables the Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603 price of gas overseas closely. 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Reached by postal mail at P.O federal property, with limited exceptions our Human Resources Office... Handled individually to ensure all customers are charged the advertised price and the link will! For your chance to win stop by our Human Resources support Office located on Foster. One form or another where you are residing in Italy, please go to favorite! Mwr programs General and General Counsel ) are our department heads American to show support for those for...
