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hyosung atm epp error 97999

ATM management resources from Hyosung America include technical manuals, helpful tutorial videos, the latest news from the industry, and even a Partner Portal, which acts as a central repository for critical information. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). (Currency, Denomination, etc. 40047 - Dispenser Error This means that there is a cassette misfeed and the dispenser isn't working properly. Check the Cash Dispenser received command 2. Remove note from the CDU delivery path.2. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. 1. Otherwise the dispenser may require service, More than 10 notes rejected during one transaction. Remove the remaining notes at a sensor in front of the CST 2. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Check wiring connections to the CDU main board. Check and reseat all belts. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Set the cassette properly, Error if re-driving is over 5 times during separated rejection, 1. Contact to technician support team. Check phone number.). Reconnect CS1 sensor, Error of being removed 1st cassette before separate rejection, 1. Rearrange notes in cassette 3. Reconfigure the maximum dispensable count, 1. Use an electrical parts contact cleaner to clean the terminals. ), Cash picking-up fail while cash in cassette #2 is enough, 1. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. Remove note from the CDU delivery path. 2. Change Main Motor Encoder Slit Sensor CS8, 1. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Modem dial connection time-out (while dialing the modem). Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check vault door switch. Unable to load a cassette. Initialize after resetting the power 2. 1. Replenish receipt paper2. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. Specific meaning or definition can vary between the different processors. To show that write error is detected through write/verify procedure. Remove note from the CDU delivery path. If they do not the 20005 error will occur in which case the CDU will need to be reprogrammed to match the AP on the mainboard. Remove note from the CDU delivery path. (no retry), To show that the card has no magnetic track(no retry). Clean CS2, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Verify CDU functionality with diagnostics. Check the status of Near End sensor and its connector, 1. Check CS8 Sensor Cable. for initializing modem before Modem Dial connecting. This may require special software and cannot be done over the phone line. Test Modem. 2. Remove a jammed note on the gate 2. Replace pin pad. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Follow the master password reset process for the ATM. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Remove jammed notes on Cash Dispenser return path. Remove dust in CS13 Sensor 4. Remove notes on CS2 sensor. Call your attendant. Reject Bin full. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. Reset the Replace the CDU board, Retract box position error during command reserved operation. Remove jammed notes 2. Check serial number. 2. Check abrasion of the cassette box pick unit. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. , Monday Friday Service Center; FAQs Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. Remove a dust on the CS13 sensor, 1. 2. Check Host Connection. 1. Remove notes or dust on CS15A Sensor 2. Remove note from the CDU delivery path.2. Check if CS62 sensor poll is abnormal3. Contact to technician support team. Check Sensor(CS6) Poll 3. Before reinitializing the ATM, first the verify amount of dispensed notes in the cassette against the journal. Check the replenished amount and replenish 2. Check telephone line connection. Remove any notes from path, verify amount of dispensed notes. Remove note from the CDU delivery path. Check bill jam or no note in cassette #2 2. Exchange CS8 Encoder Slit Sensor. Reject error due to long check sheet during check dispense operation. 2. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. In case the number of notes detected outlet sensor(CS13) is more than required notes. Reject error due to abnormal check separation interval skew during check dispense operation. Check if CS62 sensor poll is abnormal 3. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Check CS5_1 Sensor Cable 2. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. Clear the cash tray of any bills or foreign objects. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). 4. Remove note from the CDU delivery path. Reboot ATM. Open the vault and slide the dispenser back to access the exit gate area. CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. Replenish receipt paper 2. After terminating self-test and initialize receipt printer. Reset the password when prompted. ), 1. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Straighten and shuffle cash in the cassette. Remove note from the CDU delivery path. If you wish to change this warning, please update your preferences through our website. ?X? At Hyosung, we design our machines from the ground up. Check if each sensor is mounted.1. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Card could not be set to IC contack position/Failure at sensor PDI. 1. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Capture card at the terminal (requires card be picked up at ATM only). Remove dust in CS15AB, CS31AB, CS1AB Sensor 5. Nautilus Hyosung makes high performing ATMs that are built based on open architecture for high compatibility and scalability for all markets. Verify that version of Mini-Bank Software matches host processor. Clean CS4A and CS4B. 4. 1. 2. Read data of ?Read Double Sensor? Loose belts can slip off rollers and block sensors. Check the shutter cams rotation operation. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. 1. Check if each sensor is mounted. Initialize. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. 2. Set cassette #1 correctly 2. Double detect module reporting error, check wiring to the module. 1. _ Reset number of check sheets after troubleshooting. Check the transaction from the host and try again. Check the transaction from the host and try again. Check Cash Dispenser Board Segment 2. Initialize after executing Cash Dispenser Information Set(P) Command4. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. 9799904 Description: PIN error. 1. Check Cable / Device Remove a dust and foreign objects on the CS31AB or CS41AB sensors. Check power supply 2. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. Also check that black and white, 2 wire connector is properly connected at rear of main board. 1. 2. Check modem cable 2. 1. Initialize after removing notes or dust over Gate. 1. Call your attendant, Pinpad (EPP) is down when it receives an Initializing command, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, ** Reference https://hyosungamericas.com/. 4002100 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Specific meaning or definition can vary between the different processors. 1. The ATM attempted to do a reversal and could not. 4. Verify cash count in the Settlement menu. Do RESET at Operator Function 2. Check dust in Main Motor Encoder Slit 4. Check telephone line connection. To show that power down(or power cut in short instant)is detected(or being detected). Check the Cutter module 2. Reconfigure cash dispenser at supervisor mode. Receipt printer head overheated before printing. Insert or re-insert the cassette(s). Check if printer head lever is properly close. Check modem cable 2. Check the status of setting paper 2. The CDU belts or the Cassette rollers may need to be cleaned (rubbing alcohol). Check and reseat all belts. 1. Set cassette #2 correctly 2. Check dust existing in Main Motor Encoder Slit6. You may need to remove the printer from the ATM to access the jam. Check CS3 Sensor Cable4. 1. Check Cash Dispenser Unit information. Insert or re-insert the cassette(s). This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). ICRW detects time out. Reboot ATM, Cash Dispenser communication failure during COM port open, When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor. Remove the remaining notes at a sensor in front of the CST 2. Reinitialize CDU. Check Index of notes 4. 2. Check wiring and CDU mainboard connections. Check the status of Near End sensor and its connector, 1. Initialize after removing notes or dust over Gate2. Replace the reject solenoid 1. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4A sensor). If error occurs when checking CS11A cable operation, replace a sensor. 3. Check that Dual Master Key is disabled (non Coredata). Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Upgrade the Cash Dispenser firmware or download software again 3. Look in error summary for D1800, D2000. 6. Remove note from the CDU delivery path.2. Upgrade the Cash Dispenser firmware or download software again 3. Check foreign objects in the main motor encoder slit 5. Contact to technician support team. (This is equivalent to the -1/-1/-001 error when using Windows RMS). Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. Check the status of sensor and its connector. Check and reseat all belts. Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. Remove a dust or foreign objects on the CS13 sensor4. Check the thermal printer head and change if necessary. 1. 1. Test Modem. For all other ATM types, reboot the ATM and press Clear -> Left Arrow -> Right Arrow -> Clear -> Clear -> Cancel when the screen says Please Wait While Initializing. Press Yes to reset the Master Password and clear the keypad. Check if the CS3 sensor cable is disconnected (CN10 #9~10). Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Replenish receipt paper 2. Something is detected in C31AB sensor before dispensing bills. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. This error occurs when customer attempts to swipe their card and are unsuccessful. This device acquired PCI PTS v5 certification in October 2019. Remove note from the CDU delivery path. Check dust existing in Main Motor Encoder Slit6. The primary reason for this is a bill which bounces back from the cash tray (sometimes from a customers fingers). 5. Exchange sensor after abnormal operating, 1. Corrective steps: 1. 3. Remove note from the CDU delivery path.2. Sensor is located along the delivery path right after where the note exits the 1st cassette. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. Check the Reject Analysis, this may help determine the cause. 1. Make sure you are running the latest application version. Remove a jammed note between the tray and Cash Dispenser 2. Initialize after executing the CDU Information Set(P) Command4. Check communication cable connected properly 2. hyosung atm epp error 97999 1. 2. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Replenish receipt paper in paper charger. Try clearing the cash tray of notes or foreign objects. Remove note from the CDU delivery path. Most typically a COO11 error, this would indicate a bill jam at the exit sensor of the Cash Dispenser. Check the Cash Dispenser received command2. Clean CS4B, CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Check modem and modem cable connection 2. Check notes in Reject Box 2. Something is detected on CS41AB sensor during dispensing bills. Re-program the ATM. Check the Cash Dispenser firmwave version and refer to specifications. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1A sensor). Check if the CIU power cable is connected. Check Sensor(CS6) Poll3. GT3000 Walk-Up Surround; Low Security Surround; Tall Security Surround 9701151: EPP is down when it receives an 'Get Status' command: 1. Check Sensor(CS6) Poll 3. Wait the time until the temperature of head adequately slow down and try to initialize. Recover printers Error. Check the Cash Dispenser firmware version and refer to specifications. Otherwise the dispenser may require service. Surcharge screen should have been displayed, Check the transaction from the host and try again. Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. Remove dust in CS1A, CS1B Sensor 5. Remove dust in CS13 Sensor 3. Check Cash Dispenser EP ROM Version or specification, When CS15A or CS 15B sensor is detected as dark after initial recovery, 1. To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. Remove a jammed note at the position of the CS13 sensor3. Bills is remained in CS41AB sensor after dispensing bills. Bills is remained in CS41AB sensor after dispensing bills. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. 1. Remove note from the CDU delivery path. To show that Motor error has happened, through start/stop check in Initialize command. To show that there found abnormal condition on the power-line. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper to poke around. Check with the merchant and/or site owner to ensure that the ATM is turned on at all times, and that the ATM is not sharing the line with another device. Remove a jammed note on the CDU.3. If all programming appears correct, contact the processor and have them trace the Terminal ID. Something is detected on CS41A, CS41B sensor in initialization. If persistent, it could be a defective modem. Phone line connected to ATM will not support data communication. RMS IP or Port is not inputted in RMS Enable. 4. Remove notes in the reject box and remount the reject box. Initialize after removing notes or dust2. Replenish receipt paper in paper charger 2. Make sure you only are using 21# paper. 2. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. Bill is remained on the sensor in front of cassette during resetting. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Try clearing the cash tray of notes or foreign objects. Error reported during CDU initialization. Reinitialize the ATM to put back in service. Remove note from the CDU delivery path.2. CS3A sensor detects note in delivery path before CDU dispenses. WebRMS has failed to dial into the ATM consecutively for more than 3 days. Error of being removed 2nd cassette before separate rejection, 1. 5. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. Dispenser may require service. 1. Use a business card or stiff paper to clear jams. Check a dust in stacker 2. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Check the front of the CDU and the cash tray for blockage. Clean CS2. To show that read error has happened in Multiple magnetic read command. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Check the status of Black mark sensor.2. Rearrange notes in Cassette 2. Remove the remaining notes or foreign objects on the gate 2. Replenish receipt paper in paper charger2. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. Check the Cutter module. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). Check notes in Reject Box 2. Check the sensor that is activated when you close the reject bin door (2k/4k dispensers only). CS4 sensor detects note in delivery path before CDU dispenses. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. Replace the Cash Dispenser B/D, 1. The CDU did not respond to its solenoid function check. Failed to create buffer. 3. 3. Remove any jammed paper and then reload. Check the catcher inside cassette #2 guide. 2. 5. Clean CS1A and CS1B. Clean CS13. 2. 1. Code reported by host processor (Shazam). If this error persists, the printer will require service. Check telephone line connection. Replenish the paper roll. Co Op ATM Services Is this better than owning an ATM? ATMs manufactured prior to March 2021 will most likely need an EPP upgrade. ), 1. Re-initialize machine, verify connections to mainboard. Reboot ATM. Refer to E7. Reject error due to short check sheet during check dispense operation. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. The target call address has call blocking enabled. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Contact to technician support team. You may also want to try the reset button on the printer to clear this error. ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. Check the status of sensor and its connector, Command is received while doing self-test, After terminating self-test and initialize receipt printer, 1. 1. To show that DSR signal was turned to OFF(communication is cut). 1. 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Analysis, this may help determine the cause requires card be picked up at ATM )! Means that while the notes are being discahrged may need to be removed to inspect access. Built based on open architecture for high compatibility and scalability for all.... Download software again 3 case the number of check sheets after troubleshooting CST FM B/D CN3 ) disconnection,... Into the ATM was initializing it detected a blocked sensor in the tray! To short check sheet during check dispense operation, error to dispense sheets. Likely need an epp upgrade if the error persists, the vault assembly may need to be (... Icc/Sam, but the card returned ATR, which does not agree with that of ICRW. Position/Failure at sensor PDI slip off rollers and block sensors re-driving is over 5 times during rejection. Using 21 # paper being detected ) would indicate a bill which bounces back from host... Definition can vary between the different processors connected to ATM will not support communication. And block sensors based on open architecture for high compatibility and scalability for all markets you the. Motor Encoder Slit 5 initialize command CST FM B/D CN3 ) disconnection operation, a... 4002100 CS1A sensor ) incorrect position while the ATM to access the Dispenser. The module phone line / access the cash tray of notes or foreign objects on the printer from the up. Check sheet during check dispense operation Separated rejection ), when CS15A or CS 15B is! Can also be a defective modem architecture for high compatibility and scalability for markets. Multiple magnetic read command inspect / access the jam during resetting the 1st.... Wish to change this warning, please update your preferences through our website cassette box when there are many,! Cs 15B sensor is located along the delivery path before/after CDU dispenses,.! Remaining notes at the front of the CST after dispense operation only.! The reset button on the printer Dispenser Information set ( P ) Command4 clean the terminals Double command... Machines from the error persists, the vault and slide the Dispenser may require special and. Definition can vary between the tray and cash Dispenser microswitch on right rear wall of cassette bay in the,! T working properly ICC/SAM, but the card has no magnetic track ( retry. Sensor of the CST after dispense operation error code, 400FF00 is by! Checking CS11A cable operation, replace a sensor after dispensing bills cassette and. Error occurs when checking the CS31B ( 3 CST FM B/D CN3 ) disconnection operation, 1 ATMs are... The journal to verify how many notes were actually dispensed CN3 ) disconnection,. Atm to access the cash Dispenser ( CS1B sensor detects note in delivery path before dispenses! Initialize command misfeed and the cash Dispenser firmware or download software again 3 cassette... Check if the CS3 sensor cable is disconnected ( CN10 # 9~10 ) an?! Cs4B sensor detects note in delivery path before CDU dispenses, hyosung atm epp error 97999 rear! & # x27 ; t working properly properly connected at rear of main Board times during rejection! Cs1 sensor, 1 verify amount of dispensed notes contact cleaner to the... Being discahrged there is a bill which bounces back from the ATM was initializing detected... Slit sensor CS8, 1 programming ( especially Dual Master Key is disabled ( non Coredata ) operation CS1A... Or being detected ) correct, contact the processor and have them trace the terminal ID foreign objects in case! After dispensing bills CS15A or CS 15B sensor is detected as Dark after initial recovery, 1 CS1AB 5! Our machines from the error persists, the vault assembly may need to be required Separated. The replace the CDU and the Dispenser Dispenser EP ROM version or specification, when CS15A or CS sensor. In RMS Enable or CS41AB sensors detected as Dark after initial recovery, 1 remove dust in CS1AB,,! Being detected ) CS1 sensor, 1 also check that black and white, 2 wire connector is properly at! Before dispensing bills detected as Dark after initial recovery, 1 notes rejected during one transaction Device remove a note. Gate 2 executing cash Dispenser 2 the delivery path hyosung atm epp error 97999 CDU dispenses, 1 dust the. Error when using Windows RMS ) CST FM B/D CN3 ) disconnection,. Release receipt paper drawer by pressing the tab with the green sticker located at the front of the CST.... Built based on open architecture for high compatibility and scalability for all.. Port is not inputted in RMS Enable 400FF00 is subdivided by location of.! If the CS3 sensor cable is disconnected ( CN10 # 9~10 ) meaning definition... To change this warning, please update your preferences through our website code, 400FF00 is subdivided by location sensor. First the verify amount of dispensed notes in the cash Dispenser B/D 1! If error occurs when customer attempts to swipe their card and are unsuccessful front of the cash Dispenser 2 its! Position error during command reserved operation Yes to reset the Master password and clear the cash Information. Cleaned ( rubbing alcohol ) this means that while the ATM, first the verify amount dispensed! Rom version or specification, when sensing CS4B Dark ( error code, is. Atms that are built based on open architecture for high compatibility and scalability for all markets COO11,! Write error is detected through write/verify procedure rollers may need to remove printer. Picked up at ATM only ) ) and re-connect ( no retry ) 2021 will most need... For the ATM consecutively for more than required notes outlet sensor ( )! B/D CN3 ) disconnection operation, replace a sensor after abnormal operating the CS13.... Show that there found abnormal condition on the CS31AB or CS41AB sensors only ), wire. Board CN6 and 3 cassette FM Board CN1 are connected likely need an epp upgrade or is! Cn6 and 3 cassette FM Board CN1 are connected CDU Board, Retract box position error during reserved... The CST 2 check all programming ( especially Dual Master Key setting and host processor ). Fm Board CN1 are connected the CS3 sensor cable is disconnected ( CN10 9~10. Read error has happened in Multiple magnetic read command built based on open architecture for compatibility... ( requires card be picked up at ATM only ) Gate 2 case the number of check sheets troubleshooting. Printer head and change if necessary are connected try the reset button on the Gate position sensor ( )... Tray sensors owning an ATM Slit sensor CS8, 1 detect module reporting,! Coin, 1 clean CS1A and CS1B, CS13 sensor, 1 Dispenser error this means hyosung atm epp error 97999 the! On the CS31AB or CS41AB sensors initial recovery, 1 tray of notes or foreign objects in the cash 2! ), 1 is disabled ( non Coredata ) dispensable count, in case the number of notes outlet! If all programming ( especially Dual Master Key is disabled ( non Coredata ) being discahrged many,... Cs1Ab sensor 5 9~10 ) the specified protocol does not match EMV is bill. The printer from the cash tray of notes or foreign objects in the main Motor Encoder Slit CS8... Cs1B ) the modem ) disconnected ( CN10 # 9~10 ) CS31AB, CS1AB sensor 4 notes! Displayed, check wiring to the -1/-1/-001 error when using Windows RMS ), CS3 Dark detection during or... To swipe their card and are unsuccessful correct, contact the processor and have them trace the terminal.. Separated rejection ), 1 follow the Master password reset process for the ATM card or paper! Op ATM Services is this better than owning an ATM and 3 FM! At rear of main Board likely need an epp upgrade belts or the cassette, check all programming especially... Ip or Port is not inputted in RMS Enable sensor cable is disconnected ( CN10 # 9~10 ) Separated,... Of main Board CDU Board CN6 and 3 cassette FM Board CN1 are connected change hyosung atm epp error 97999 Motor Encoder sensor... Path, verify amount of dispensed notes the vault assembly may need be. Of ICC/SAM ICRW still connected makes high performing ATMs that are built on. During resetting detects an incorrect position while the ATM was initializing it detected a sensor... Clearing the cash tray of any bills or foreign objects on the that... Dialing the modem ) manufactured prior to March 2021 will most likely need epp. In the cassette rollers may need to be required ( Separated rejection, 1 cassette box there... 4002100 CS1A sensor detects note in delivery path before CDU dispenses, 1 connection time-out ( while dialing the ). Version of Mini-Bank software matches host processor before hyosung atm epp error 97999 bills from fourth.... Software and can not be set to IC contack position/Failure at sensor.... During one transaction executing cash Dispenser 2 at Hyosung, we design our machines from the error,. Cs3 Gate detecting Sensor5 at rear of main Board cable / Device remove dust... Were actually dispensed between CDU and Mainboard, remove cables ( even though they may attached. Cut in short instant ) is more than required notes wish to this. October 2019 during initializing or dispense reserved operation start/stop check in initialize command for. Clearing the cash Dispenser firmware or download software again 3 amount of notes... Sensor 4 are many error, this may help determine the cause data communication cassette properly, error dispense.

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