Called Consumers Energy to have the gas/electric put in our name. We're currently experiencing system issues which may result in website slowness. If I do not get my money back I will go to WJRT 12 news in Flint to get the word out how they are ripping people off for hundreds of dollars. Enroll and receive a $25 gift card and bill credits. service tech came out promptly enough. The serviceman was here the next morning and called to let me know he was on his way. The Gold Plan may be subject to an enrollment period as determined by Consumers Energy. .wp-template-story-no-image p { .ctrl-primary-button { Get the same bill youre used to, now delivered to your email inbox. Any damage caused, or costs incurred, to gain access to inaccessible exposed interior gas piping, including restoration costs, will be the responsibility of the customer, including but not limited to restoring concrete, dry wall, paint and wallpaper. The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. Email Us, Contact us from outside the United States. In light of the rapidly changing energy environment evident across the country and in particular in Arizona, the APS RPAC was created to infuse additional group . Pro Services gave me a time, did not show, I called again to reschedule. My advice to future consumers is , please save yourself time and heart ache and get Jeremy to take . The representative didn't know. Copyright 2023 APS. Category. Gust said Consumers offers a variety of service plans such as for furnace care or laundry care, ranging from $10.99 a month up to $27.99 a month, depending on the appliances that are. They came within 24 hours after we called. Once a Cash Allowance has been paid on a covered appliance, the covered appliance will not be eligible for coverage under the Appliance Service Plan until a receipt showing purchase of a new appliance is provided to the Company. Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. Reminder: Time-of-Use Hours Have Changed I had just started the appliance protection plan so I gave them a call on a Friday. Description of Work Came to fix the furnace for the 5th time, Category appliance repair, heating & air conditioning/hvac, Description of Work Added freon to my system. Our Integrated Resource Plan (IRP) lays out how we plan to serve our customers energy needs for the next 15 years, which includes an interim target of achieving a 65% clean energy mix by 2030. Finally, after one and a half weeks, the repair was done in 10 minutes. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. It went great! Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. Our great green options help you to help the environment. This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. By submitting this request, you are certifying that you meet the criteria described above. If you are delinquent in your payments, service under this program will be denied. The following terms and conditions supplement (are in addition to) those terms and conditions applicable to your Appliance Service Plan. Presentation I could of called business next door and they would of been out in half hour. We have plans that are based on how you use energy. Caps Lock is on. With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM The APS Resource Planning Advisory Council (RPAC) was formed in early 2021 as a diverse set of stakeholders to collaborate with APS in the development of the Company's 2023 IRP. 21 reviews of Honest Appliance Service & Repair "Anthony of honest appliance service repair responded to my after hours inquiry about a refridgerator repair quickly. Please contact: Together with our team of resource experts, energy planners and input from cross-sector stakeholders, weve worked to develop a strategic roadmap on our path to a 100% carbon-free generation mix by 2050. The contract does not cover labor and materials for repair or replacement of these parts: Appliance Cash Allowance: If Consumers Energy or its agents determines the cost of the repair for a covered appliance exceeds the value of the appliance, the appliance is not repairable or that functional parts are no longer available then Consumers Energy will provide a cash allowance in accordance with the Cash Allowance Schedule below. In addition, each plan offers a variety of ways to save on your energy bill. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. Take our quiz to learn how to identify a scam. Katie Carey 517-740-1739 Eligible customers can log in to their account and use the rate plan comparison tool to compare. To set-up a repair service estimate or replacement estimate call (313) 618-0647. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. They come right out, they are very good. In a time when it is getting difficult for companies, particularly service providers, to carve out points of comparisons from their competitors is the prices, location and service innovations that can be easily copied. Log in or create an account to get started. The price for this service may be adjusted after this contract has been in effect for 12 months. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION OF THE SERVICE TO BE PROVIDED UNDER THIS AGREEMENT. Call us today for Virtual Sales Call! I am so glad I had some friends recommend this program to me. In the event of any such delay, failure or interruption that results in the deprivation of use of a covered item for more than 10 days, the contract shall be extended for the period of such deprivation of use without cost to you. Help us to reduce your carbon footprint and reclaim our natural resources. Manage all the services for all of your properties from one place. align-self: center; I have a service contract. Below are some ways to help protect yourself. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. Our billing policy is to collect upon completion. It really is a good program for home owners. The other company called me Monday and had a guy come out. Consumers Energy is not responsible for appliance/equipment replacement cost despite good faith efforts to repair. We established our business in 1998. This may cause you to enter password incorrectly. Lite Choice, Premier Choice and Premier Choice Large are now combined into this one plan. This comment was posted by a verified customer. Sustainable business practices support a healthy environment, a vibrant economy and strong communities. I use the Premium Plan, which covers all my major appliances except for a freezer and dishwasher (which I don't have). I think CE has an obligation to warn its customers that hooking up with an alternative natural gas supplier like Eligo is extremely risky. To meet our customers growing energy needs, we generate power from a diverse asset portfolio and purchase power from others. Apparently the 50.00 rebate check they send you once signed automatically enrolled you in the program. Put your most important appliances in our hands so you can rest easy. Your coverage will remain in effect only by keeping your payments up to date. If you have heat pump or boiler coverage you must also have furnace coverage. *. click here. Could not cancel plan because I was not on her plan to modify anything. Read More, Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. It must be installed to meet local, state and federal codes and must satisfy both manufacturer and Consumers Energy requirements for safe and proper installation and be in operating condition. Have been paying for appliance plan for over a yearwasher and dryer needed repair and then told it was not coveredcan't seem to cancel the plantotal hoax. came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). Over 20 hours passed and no call was received. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. Email: irela tions@buckeye.com. Take our quiz to educate yourself on their tactics. He asked me for a wire hanger and moved the tub drum over to one side after noticing it was dragging intermittently and fished out fuzz that was compacted to a mouse-size wad. We are currently being billed an extra $40.99 a month for this plan. You'll be back up and running at no charge, with no separate fees for service calls, labor or parts. We even protect your home gas line and electronics. Give us a call at 1-800-230-1397. Does your business have a passion for renewable clean energy? For suggestions to find the best web browser for you We're currently experiencing system issues which may result in website slowness. . Address. Box 740309 I read them the riot act and the guy said i would continue the coverage for nothing for 6 months and apologized. After at least a 30 minute wait I was able to describe the need for service. I have been waiting on hold for 45 minutes. They must be pre-purchased by the customer. M-F, 8 a.m. - 5 p.m. The year before that the ancient furnace in my house gave out and they came out in the middle of the night at no cost, left me space heaters until it could be repaired (it was February), and after they practically re-built the thing, helped it to limp along until I could afford to replace it. Any such attempted assignment will be void. } Brian Wheeler 517-788-2394 2020 Integrated Resource Plan Stakeholder Update / February 23, 2021 There is no way to contact consumers via email, so you are forced to call. The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. Please submit an access request to [emailprotected]. It's covered under the insurance. The bill came for the next cycle at 65% higher than the bill estimator. Heating and cooling protection for your year-round comfort. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. If you pay monthly, future monthly payment obligations will cease at termination. Consumers Energy will not be responsible for damages caused by delays, failure of service, unavailability of parts, labor difficulties or other conditions beyond the control of Consumers Energy. This financial information is confidential and may be viewed via a secure Intralinks Exchange. font-size: 18px; font-size: 30px; We established our business in 1998. The person responding to my call stated that the information would forwarded to their vendor who performs service. Telecommunication Relay Service is available to translate to and from TTY/TTD. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. Buckeye Partners, L.P. ("Buckeye") periodic financial information will be made available to current holders of Buckeye's outstanding debt securities (the "Securities"), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of . This provision does not apply to covered repairs on heating/cooling equipment and water heaters. Have a question? Gold Plan additional covered parts/equipment: If Gold Plan coverage is terminated prior to the expiration of the contract year, but you have had service or a cash allowance payout the customer will be obligated to pay either the balance of Gold Plan payments owed for that year, the amount paid by the Company for any Cash Allowances paid during the year, or the amount of the service call whichever is less. It's a scam do not sign up. Call 877-501-4952 or 517-788-0432 Time of Use plans: Apply online Plug-in Electric Vehicle plans: 877-904-9246 or email us Green Options: 800-241-3368 or email us For the best performance on this website and others, please upgrade Phone number +1 800 477 5050. wanted to leave the gas on but not the plan because we had the house on the market and all of the appliances had been turned off. A brighter tomorrow starts with a cleaner today. No, Consumers Energy Appliance Service Plan does not offer warranties. The air has been on and is working great! I need this "Appliance Plan" removed from my account and to be credited for its past charges. I never had to pay out a cent for the repairs, and they were helpful and professional throughout. Download 2020 Integrated Resource Plan Stakeholder Update Appliances need to be taken care of. Presentation Enter a zip code and get matched to businesses near you. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. When I found all the items stored in the freezer portion were soft and leaking out the bottom of the freezer I called the number on my contract. your browser. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. they had to come out 4 times for each repair to get it done right. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We called in with multiple waits. Tune-ups are not a covered service under a base service agreement. I called to cancel the program and the woman I talked to insisted I was aware and that I cashed more than 1 check! This plan used to be named Saver Choice Max. Make sure your heat and your hot water are working when you need them. click here. Not to mention how rude she was which in turn made me angry! Applicable codes and be reasonably clean and safely accessible at the time service is performed my dryer after home... Us, Contact us from outside the United States growing Energy needs, we generate consumers energy appliance service plan number... Heat and your hot water are working when you need them this company came to... Covered repairs on heating/cooling equipment and water heaters anything has gone wrong with an they! Energy STAR logo when purchasing to ensure the product qualifies for a rebate and called let! 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