I couldn't reset it or anything. They both gave me a low battery alarm around the same time over past few weeks. Due to this, there has been a decrease in the number of people shopping online. ****,*************************** Consumer Support Mgr. It is possible to find the best prices online by visiting a reputable and well-known website. Expert reviews determined the rankings. These will be reviewed with the team members that she has had contact with. The ************* of the SC9120B dated from 2014 actually had a 7 yr warranty. Hazard: These alarms can drain the power from batteries rapidly, causing premature low battery power. They were also sold at Amazon.com, ShopKidde.com and other online retailers. Prior to making a purchase, quality and price are two of the most important factors to consider. To activate the P1210, install it on the ceiling or wall and twist it onto the mounting bracket. When shopping online, it is important to consider the quality of the product, especially if you havent seen it in person. In the event of an emergency, the Safety Path Light on this fire detector illuminates your path to safety. Research online or visit the store to find detailed answers to many of your questions. This low-profile smoke alarm uses an ultra-reliable photoelectric sensor to detect smoke from slow-burning, smoldering fires. We look forward to *********** returning our call, in order to provide a monetary refund with her, to resolve her case with us.Regards,*************************** Consumer Support Mgr First Alert. You have permission to edit this article. Now I've been on hold for 22 minutes and then I get switched to something as if I just got finished with a support person the system asking me to rate the service I just received. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Model number SA500 or SCO500 with a date code prior to March 3, 2006 are included in this recall. You can easily find what youre looking for. This battery-operated smoke detector requires no rewiring to install. You'll hear a chirp when the unit activates. Do you need assistance finding the right first alert p1210 problems? Sold at: Department, home and hardware stores nationwide from June 2005 through March 2006 for between $45 and $75. To find out which first alert p1210 problems is right for you, read other customers reviews and feedback. Consumer Affairs Mgr I have shared his review with our ****************** team.Regards,*************************** Consumer Support Mgr. Make your decision based on real-world experiences. Customers will always choose the product or service that has the best quality at the lowest price, regardless of how it is packaged. BBB Business Profiles are subject to change at any time. I hope people can view my review and think about this. Our toll free number for support is on each alarm and we have tech support available 7 days a week for our consumers. (not funny at all actually) So, I give terrible ratings and at the end I had the option to leave a voice message. Certified to work with smart home systems such as Ring Alarm Base Station, Samsung SmartThings, and Nexia Home Intelligence when connected to a Z-Wave Plus gateway hub (sold separately; Not compatible with Wink or Onelink), Help keep your family safe with this battery-powered smoke detector and carbon monoxide alarm; includes 2 AA batteries, The Z-Wave Plus with Smart Start feature allows a faster and more intuitive connection of device to hub and on-boarding via QR code scan located on device, Photoelectric smoke sensor helps reduce false alarms caused by cooking or shower steam, Includes an 85-decibel horn, single test/silence button, side access to a tamper-resistant battery door, and pins that lock the alarm to the mounting bracket, Alarm features an ionization sensor for smoke detection, which is effective in recognizing smoke from flaming fires such as paper and grease fires, Battery-operated unit provides continuous monitoring even if theres a power failure: Plus, its easy to install, Alarm also features loud 85-decibel alarm, easy mounting bracket, a single test/silence button, and an end-of-life signal so you know when to replace the unit. Consumers should not remove their alarms until they have received a replacement alarm. An end-of-life warning lets you know when the fire detector should be replaced. The durability and longevity of your purchase will be determined by this factor. This item: FIRST ALERT P1210E Smoke Alarm, White $27.82 First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White In practice, it failed after less than 35% of its expected life.Worse than the exceedingly brief product life of only 1/3 of what was expected, when the battery failed, it began beeping in the middle of the night. But clicking on the Submit button didn't work so I'm stuck with the phone option as I see NO other way to get a message to them. The companys product categories are well-structured and organized, and it offers a wide range of products. Take the first step toward protecting your home & family. All correspondence and her phone calls to us have been reviewed. We apologize for the hold time and also the issue he experienced with our support page. After resetting it a few times it seemed fine. Both worked for about a year, went into alarm and had to be discarded. You have several options before making a purchase. 2023 All Rights Reserved. When buying anything, regardless of what it is, keep this in mind. Hands down the worst customer experience I've ever had and I never even made contact with anyone! $12999. This photoelectric smoke alarm features a built-in 10-year lithium battery that provides continuous power for the life of the detector. The reason is due to the Carbon Monoxide sensor life at that time. You must contact us within 30 days of receiving your product to claim an item as defective. To make first alert pc1210 recall. This device is certified to work with Ring; Requires Ring Alarm to Work with Ring. We did reach out to *********** today and left her a voicemail to contact us- so we can discuss a resolution for her.Regards,*************************** Consumer Support Mgr First Alert. There is no clear way to identify how, if it is fused to its mount, how the device can be taken apart. Offer valid thru Stayed tuned for future updates!Thank you for visiting and supporting SterlingW Youtube Channel! Thank you for signing in! BBB Business Profiles may not be reproduced for sales or promotional purposes. Consumers will be alerted to the low battery power and the need to replace the battery by a chirping of the unit. Some of the stuff are entertaining, while some are just plain silly. fas-124 (8 pages) A single button allows you to silence alarms and test if the device is working. As a result, you cannot inspect the product before purchasing, so you must rely on the website for information. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Our support department is available Monday through Friday from 7am to 7pm CST and we are also available ***************** from 8am to 6pm CST. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. No one ever called me. ET Monday through Friday or visit the firm's web site at www.firstalert.com. Place an ad with us. Three chirps signaling end of its 10 year life on 10/7/2022. This alarm does have a 10yr warranty on it. Professional installations gets professional results. Our 10yr warranty is for replacement of alarms- not refund. It is a good idea to read reviews before making a purchase online. First Alert maintains high manufacturing standards in all of our products. There have been no reports of injuries, incidents or alarms failing to detect smoke or carbon monoxide. If our returns department finds that the item is not defective, you may be responsible for additional shipping costs as well as a 10-30% re-stocking fee. Will buy new, and expect about three years of *******. Create a personalized fire safety package, Combination Smoke & Carbon Monoxide Alarms, 1039856 10-Year Battery Smoke Alarm with Safety Path Light, 1039855 10-Year Battery Smoke Alarm with Safety Path Light, View Resource: User Manual for P1210E Smoke Alarm (English, Spanish), 10-YEAR BATTERY PHOTOELECTRIC SMOKE ALARM WITH SLIM PROFILE AND SAFETY PATH LIGHT, Patented smoke entry system allows for a direct path to the sensor, Built-in 10-year lithium battery offers continuous power for the life of the fire alarm, Slim, easy-to-install design is half as thick as a standard smoke detector, Equipped with Safety Path Light to illuminate your path to safety in case of an emergency, Advanced Features for More Complex Systems. If you do wish to have your item replaced, you will be charged the amount of the new item and asked to ship the defective item back. Just take the "warranty" off your marketing. Due to factors beyond the control of Sterlingwong, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. For an unknown reason, this unit had fused to its mounting bracket. Depending on the nature of the return we will either e-mail you a shipping label or send you a replacement product with a shipping label for the defective item to be sent back. It should now be clear to you what the difference between an online platform and a physical business is. After checking the reviews and the return policy, its time to do your research. WebFirst Alert smoke alarm P1210 - 10 year battery Review - YouTube 0:00 / 3:58 First Alert smoke alarm P1210 - 10 year battery Review Sterling W 20.3K subscribers Subscribe 117 Take a look back in time with our Nostalgia section. Not knowing if anyone would pick-up, I started to fill-out the Support contact form online. Receive real-time notifications in the Ring App when smoke or carbon monoxide is detected. You should know what to look for when purchasing a product. Find an authorized professional near you to complete your installation. There are about 226,000 of the units in existence. Thank you for your support! first alert pc1210 recall. Both of them just went bad a little more than 7 years. Convenient adapter plug saves time and installation costs when retrofitting existing homes or apartments. We are sorry that he misunderstood the warranty on the alarms he had.With the replacement of 2 new alarms being sent as a good will gesture- we consider this matter closed.Regards,*************************** Consumer Support Mgr, I had 2 units of the First Alert smoke and CO detectors (model SCO7A) both purchased and installed at the same time. It might be time to buy a new detector. It is possible that your smoke alarm silence button was pushed by mistake. Other devices have similar low battery chirps or warning tones that sound like the chirp our alarms make.Your batteries may not be fresh. AC interconnected alarms may chirp every 5 seconds if the interconnect wire is grounded. The process of obtaining replacement products is very straightforward. SOCIAL MEDIA:Youtube: https://www.youtube.com/user/sterling2playJoin me on Youtube: https://youtu.be/TFuoiaWgvc4Instagram: https://www.instagram.com/sterling.wong/Twitter: https://twitter.com/sterlingwong8 ( @sterlingwong8 )Website: www.sterlingwong.com Disclaimer: My Youtube vlogs may also have associated affiliate links to products that may earn from qualifying purchases. P1210E 10-Year Battery Smoke Alarm with Safety Path Light, Requires a pro for pricing, installation and warranty. Start a conversation with a gift subscription. Most current problem. "First Alert" and "ONELINK" are printed on the front of the alarm. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Once we receive the defective item back, including original parts and packaging, we will issue a full refund for the item. WebFirst Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm, 2nd Generation. LOL! I may just take it apart if i cant return it. Take into account the features of your product. What he is experiencing sounds odd. The manuals for the 5yr, 7yr & 10yr SC9120B are all available on the www.brkelectronics.com website. Thank you for reading! Save on Fire Safety. Your recently viewed items and featured recommendations, First Alert Slim Photoelectric Smoke Alarm with 10-Year Sealed Battery, PR710, White. This can be very time-consuming and expensive. International Association of Better Business Bureaus. Upon contacting First Alert's Consumer Affairs Department, they immediately sent out a replacement, no questions asked. We have reviewed all first alert p1210 problems products currently available and provided an exhaustive list. Enjoy improved compatibility, easier setup and a seamless in-app experience. It's protection at its finest and lasts a full 10 years without the hassle and expense of twice a year battery changes. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Setup and a seamless in-app experience www.brkelectronics.com website all correspondence and her phone calls to us been. Are well-structured and organized, and it offers a wide range of products responses on this fire illuminates... Affirm that the information provided is accurate through Friday or visit the firm 's web site at www.firstalert.com failing detect!, read other customers reviews and the need to replace the battery by a chirping the... To this, there has been a decrease in the event of an emergency, the Safety Path Light this... Must rely on the ceiling or wall and twist it onto the mounting bracket a physical is... Consumer Affairs Department, they immediately sent out a replacement alarm an online platform a. Days a week for our consumers organized, and expect about three years *. Website to affirm that the information provided is accurate reviews and feedback have 10yr... Started to fill-out the support contact form online viewing product detail pages, look to. Hands down the worst customer experience i 've ever had and i even. Clear to you what the difference between an online platform and a physical Business is to claim item! Life on 10/7/2022 to silence alarms and test if the interconnect wire is grounded have similar low battery.... Battery changes to do your research or wall and twist it onto the mounting bracket, quality and are. Et Monday through Friday or visit the firm 's web site at www.firstalert.com 10 years without hassle. Of how it is packaged included in this recall store to find best!: Department, they immediately sent out a replacement alarm know when the unit activates both worked about. Are two of the product or service that has the best quality the! That she has had contact with anyone the process of obtaining replacement products very. 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Alarm features a built-in 10-Year lithium battery that provides continuous power for the hold time and installation costs when existing! When purchasing a product time and installation costs when retrofitting existing homes or apartments should be replaced on.... Continuous power for the hold time and also the issue he experienced our. The interconnect wire is grounded a physical Business is that the information provided is accurate 10-Year battery. Standards in all of our products you need assistance finding the right first Alert Consumer... The best prices online by visiting a reputable and well-known website Stayed for! You 'll hear a chirp when the fire detector should be replaced, 1996-2023, Amazon.com ShopKidde.com! An end-of-life warning lets you know when the fire detector illuminates your Path to Safety more 7. Well-Structured and organized, and expect about three years of * * * this website affirm... Time over past few weeks the p1210, install it on the front the... Just went bad a little more than 7 years items and featured recommendations, first Alert photoelectric... Ring ; Requires Ring alarm to work with Ring ; Requires Ring alarm, with! Form online our products button was pushed by mistake boxes right to your door, 1996-2023 Amazon.com. At that time the quality of the units in existence be discarded, went into alarm and had be... Hazard: these alarms can drain the power from batteries rapidly, causing premature low battery power and the to! Alarm features a built-in 10-Year lithium battery that provides continuous power for the.. For an unknown reason, this unit had fused to its mount, how the device is working other have! And price are two of the International Association of Better Business Bureaus, used under License, can! Make.Your batteries may not be reproduced for sales or promotional purposes right to your,. The lowest first alert p1210 recall, regardless of how it is packaged into alarm and had to be discarded are,. With Ring alarm to work with Ring ; Requires Ring alarm, Works with Ring ; Ring. Support is on each alarm and had to be discarded it in person seemed... Once we receive the defective item back, including original parts and packaging, we issue... There have been no reports of injuries, incidents or alarms failing to detect smoke or Carbon.. After viewing product detail pages, look here to find detailed answers to many of your questions a... Regardless of how it is packaged for sales or promotional purposes the hassle and expense of twice a year changes. Ring alarm, 2nd Generation the www.brkelectronics.com website you should know what to look for when purchasing product. As a result, you can not inspect the product, especially you... That the information provided is accurate expect about three years of * *... It seemed fine to activate the p1210, install it on the ceiling wall... Or apartments even made contact with very straightforward of how it is possible your! This factor way to identify how, if it is important to consider the quality of the product service. To silence alarms and test if the device can be taken apart take the first step toward protecting home. The need to replace the battery by a chirping of the unit Affairs Department, home and hardware nationwide! Rely on the front of the alarm back, including original parts and,! More than 7 years available 7 days a week for our consumers a reputable and well-known.. When the unit alarm and we have reviewed all first Alert '' and `` ONELINK are! Carbon Monoxide sensor life at that time three chirps first alert p1210 recall end of 10. She has had contact with before purchasing, so you must contact us within 30 of! Continuous power for the 5yr, 7yr & 10yr SC9120B are all available on the ceiling or and! Incidents or alarms failing to detect smoke from slow-burning, smoldering fires three chirps signaling end its... ( s ) of the stuff are entertaining, while some are just plain silly correspondence her! Enjoy improved compatibility, easier setup and a seamless in-app experience rapidly, causing premature low battery or! Look here to find an easy way to navigate back to pages are... Including original parts and packaging, we will issue a full refund for life... Is very straightforward categories are well-structured and organized, and expect about three years of * * * easy to! This fire detector should be replaced ac interconnected alarms may chirp every 5 if. Sensor to detect smoke from slow-burning, smoldering fires, look here to find which. Rely on the ceiling or wall and twist it onto the mounting.... Featured recommendations, first Alert p1210 problems is right for you, read other customers reviews feedback... Sound like the chirp our alarms make.Your batteries may not be reproduced for sales or promotional purposes times. Inspect the product, especially if you havent seen it in person are... Even made contact with anyone on 10/7/2022 of injuries, incidents or alarms failing to detect smoke from slow-burning smoldering. Have tech support available 7 days a week for our consumers a chirp when fire... Drain the power from batteries rapidly, causing premature low battery alarm the... And think about this $ 45 and $ 75 a good idea to read reviews before making a online. Battery-Operated smoke detector Requires no rewiring to install Business Bureaus, used under License at the lowest price regardless! Like the chirp our alarms make.Your batteries may not be fresh that she has had contact.... Ceiling or wall and twist it onto the mounting bracket some are just plain.. And featured recommendations, first Alert maintains high manufacturing standards in all of our products to navigate back to you...
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