1 Fortera Credit Union Customer Service jobs in Hopkinsville. Conducts follow-up contact as needed to ensure resolution and member satisfaction. Six months experience in a financial institution and/or Call Center preferred. One or more years experience in Customer Service. Essential Functions and Basic Duties Assists members with account inquiries, and transactions via all remote delivery channels; phone, email, chat and secure message. Fortera Credit Union salary trends based on salaries posted anonymously by Fortera Credit Union Fortera Credit Union offers an array of easy-to-use services to allow you to bank on your schedule. Able to telecommute with sufficient home internet connection. financial obstacles. FORTERA is encouraged to provide us with this information. The cost to send a wire transfer is $15.00 for Domestic and $50.00 for International Wires. Download apps by Fortera Credit Union, including Fortera Video Chat, ForteraCU Cards, and Fortera Credit Union. Credit unions are financial cooperatives, meaning that we are owned and operated by you, as a member. That means you don't have to be down the street to access your cash. Thank you for visiting us online. Click the red chat bubble to start a conversation and solve your queries quickly. Fortera is a nice place to work for those who love to work in a stressful envornment. There are no open jobs for this combination of filters, please try again. of force occasionally. Prime Rate as of 9/23/2022=6.25% (Wall Street Journal). Addresses all member concerns tactfully and effectively while identifying and presenting ways to resolve difficult situations. Coverage may be provided for the repair or replacement cost of the item and will not exceed the actual amount charged on the eligible Mastercard. Fortera had $4,687,519 in non-current loans and $288,265 in owned assets. They are easy, low-maintenance ways to move your money around while also keeping it super secure. 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Able to work in a cooperative manner with others. This is the employer's chance to tell you why you should work for them. Net worth measures how much total assets exceed total liabilities. No hazardous or significantly unpleasant conditions (such as in a typical office). Performs other duties as assigned by management. Was Check out the latest Fortera Credit Union Jobs, Proudly serving the Clarksville, Fort Campbell, and Hopkinsville communities for 60 years, the commitment of Fortera Credit Union to the More. Get a free, personalized salary estimate based on today's job market. Redeem cashback offers just by using your Fortera Debit Card at checkout. To dispute a charge on your credit card, please call 800.654.7728. Check out the latest Customer Service Representative Jobs or see Customer Service Representative Salaries at other companies. In the spirit of giving, we delivered food vouchers to multiple organizations! Fortera FCU has a net worth of 11.57% versus the BestCashCow average of 12.52. That means we're able to return profits back to you in the form of benefits like: Where money thrives and people do too.Our approachable, casual nature lacks the stuffiness of traditional banking. Manage your money the way you want. They must pay for the item using their eligible Mastercard and the item must be purchased from a store that provides a return or exchange policy of at least 10 days. .css-jiegi{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $34,415 look to you? Fortera Credit Union was honored to receive the 2021-2022 Eagle Ambassador Service Award at the Christian County Chamber of Commerce Military Affairs Eagle Ambassador Breakfast! When you place your money into a local credit union, your money stays within your community. If you change any settings, you must test again to refresh the data. All offers of credit are subject to credit approval; applicants may be offered credit at higher rates and other terms. Select Online Statements. This account is our thank you note. Please return when you need information about Life Credit Unions products and services. The higher the net worth number the more secure a credit union is considered. No problem. Please visit our Locations page to find one of our many convenient branch locations across Clarksville, Fort Campbell, Hopkinsville, and Nashville. It was founded in 1954 and has approximately $854.02 millions in assets. We're here to help. Clarksville, Tennessee, United States 101-250 Private forteracu.com 281,230 Actively Hiring - View All Jobs Highlights Contacts 66 Similar Companies 3 Recent News & Activity News Jan 4, 2022 American Banker Fortera Credit Union in Tennessee names new president Member Services Representative Salaries in Each of our branches has unique hours to help serve the community in which they reside. Simply log in to your Online Banking account and click My Settings at the top. Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs. Residents of other counties in Tennessee, Kentucky, Alabama, and Arkansas may also be eligible. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Hazard insurance is required on all loans secured by real property; flood insurance may also be required. Cardholders will need to provide their original itemized store receipts, card statement record of purchase and the original manufacturer warranty. We like to say "once a member, always a member.". Published rates and terms based on primary homes. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Forteras Core Values are satisfactory demonstrated. I asked several times what law said they can do this they could not answer. The time is up. Fortera Credit Union is a bank offering debt consolidation services. Need to talk about something that requires a little extra privacy? Visiting Fortera is always a pleasant experience. I've had accounts with this credit union for many years. I've financed all my car and truck loans and currently my farm loan with Fortera. You are THE BEST! Thanks! The staff is always professional and cheerful. They make any transaction pleasant. Forteras diversity connects us in ways that make our employees, members, and community stronger. and Hopkinsville, KY, and delivers worldwide remote banking capabilities. Represents the Credit Union in a courteous and professional manner in line with the Fortera brand and service standards. Then check out our available positions and apply for the one that excites you the most. Branching Out. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Whether you are on your couch or halfway around the world, use Fortera Video Chat to get quick answers from a friendly face. Prior experience with Symitar, Adapt Phone System, and Microsoft Office Suite products preferred. trust. Its ample resources and extensive capabilities will allow Life to expand our service and continue Click here to place an order or log in to Online Banking and place your order from your account. All at no added cost with no added fees or roaming charges. Loan-to-value restrictions apply. Need to Register a Replacement Card? How is a credit union different from a bank? Please visit our Locations page and click on any individual branch card to find their hours. Sign In Get notified about new Contact Center Agent jobs in Clarksville, TN. For instance, if a member discovers a cheaper price for the Beats Headphones they just purchased, they may be eligible for reimbursement. You may also visit any of our branch locations. Headquartered in Clarksville, TN, the local credit To become a Fortera Member, simply open a Share Savings Account. Fortera loves to give back to our communities! Called the main branch they agreed with me but said only the branch that put the hold on can do anything they have me the run around. Actual Revenue: ? Tag us in. Contact Center Service Agent Contact Center . Fortera Federal Credit Union Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2023 To cover these potential losses it had $98,770,703 Excellent organizational, administrative, and attention-to-detail skills. That difference is boldly reflected in the core values that empower our diverse team and the collective sum of all who join us. With so many important decisions to make, we think its nice being able to get insight from people you can relate to and trust. If you are using a computer or tablet, check to ensure your device has access to a working microphone and video camera. Get email updates for new Contact Center Agent jobs in Clarksville, TN. Check out the hundreds of articles, helpful calculators, and free financial education resources available through our partner GreenPath. Actual Employees (all sites): ? Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All Customer Service Representative Salaries, average salary for a Customer Service Representative is $36,075 per year in United States. Forteras ability to deliver a broad range of products and services is backed by its size and Able to meet deadlines and maintain an effective and efficient workflow. the members and communities they serve. After being part of this credit union for many years have am closing my accounts. The Contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication and member education. The credit union movement began in difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper.Decades later, credit unions are still democratically governed by their members and still operate under the shared mission of people helping people. Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. Input a different zip code to find branches and locations for any neighborhood in the United States. Video chat with a Fortera Team member and learn why it pays to be a member. How do I change my address or contact information? Decades later, credit unions are still democratically governed by their members and still operate under that shared mission of people helping people. This position delivers See Fortera Credit Union salaries collected directly from employees and jobs on Indeed. The Texas Ratio compares the amount of loans at risk and assets repossessed PO Box 30669 Filter your search results by job function, title, or location. Explore Fortera Credit Union Member Services Representative salaries in Tennessee collected directly from employees and jobs on Indeed. Every person who becomes a member also becomes a part-owner of the cooperative. We know it's old fashioned but sometimes calling us is the best way to connect. Below are Fortera branches and locations in your neighborhood. It could end up helping your neighbor buy a home or a local entrepreneur start a new business. financial performance. They have a reputation for finding a way to help people achieve their goals in the face of When you exit our site, our Privacy Policy is no longer in effect. Disclosures Website: www.forteracu.com Employees (this site): ? Excellent interpersonal and communication skills (oral & written). If you become dissatisfied with a product you purchase using your eligible Mastercard within 60 days of purchase, and the store will not accept a return, you may be eligible for a refund for the cost of the product up to $250. Actual Fiscal Year End: ? Learn more about Fortera and see why it pays to be a member in our video below. | Our core values simply reflect who we are. Satisfactorily completes all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance. The members security code if they have a Funds Transfer Agreement on file. They attempt to return it, but it is beyond the stores return policy of 20 days. Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation. on moments that matter with a Fortera home loan. Get more for your money. As a not-for-profit financial cooperative, our focus will always be on serving people, not shareholder profit. That means you get more for your money in the form of higher deposit rates and lower loan rates. More financial freedom to focus on what matters most. Mastercard may extend the terms of the manufacturers warranty on certain items that were purchased using their Full Circle Mastercard (i.e. On your desktop, simply click the Log In button in the upper right-hand corner of your screen. Must have or be able to quickly develop working knowledge of credit unions products and services, Practices and Guidelines, Standard Operating Procedures, and state and federal regulations. Accurately process routine transactions including but not limited to cashing checks, depositing cash and checks, cash and check withdrawals, credit card cash advances, loan payments, check orders, and transfers. Membership is open to those who live, work, worship or attend school in Montgomery or Stewart counties in Tennessee or Christian, Trigg or Todd counties in Kentucky. Troubleshoots and provides long-term problem resolution solutions to members. Able to use PC, related software applications, telephone queue system, and standard office equipment. It could end up helping your neighbor buy a home or a local entrepreneur start a new business. Get a free, personalized salary estimate based on today's job market. The estimated additional pay is $1,379 per year. It is a network with free access to over 5,000 fellow credit union branches and 30,000 ATMs all over the world. Want to see what we are all about? Min loan amount $10,000. The average Fortera Credit Our Full Circle Checking Account is our premium checking option. When we receive this information from the credit union, we will provide it here. Is Your Online Bank Giving You Their Best Savings Rate As Savings Rates Increase? All credit unions on BestCashCow, except those specified as not NCUA-insured in the overview section above, are NCUA-insured. Click here to download the Boingo Wi-Fi Mastercard cardholders Boingo Customer Journey brochure. To perform this job successfully, an individual must be able to perform each essential duty exceptionally. Should You Really Be Buying 1-Year CDs Right Now? Made for ages 13 to 17, Flex Checking makes it easy to move your money around while also keeping it super secure. The Go Checking Account is user-friendly, secure, and can keep up with anyone thanks to our mobile app, video chat, and text support. Customer Service Representative 1 Salaries submitted $34,415 $33,036 | $1,379 $30K $40K 1 Viewing 1 - 20 of 20 Salaries > Fortera Credit Union > Customer Services & Write a review of this Fortera Credit Union location. You can unsubscribe from these emails at any time. Visit our Rates page or our Business Rates page for the latest on our great low rates. Proficient in preparing written communications. To upload and update your bank's rates please register. There are no open jobs for this combination of filters, please try again. Click the link in the email we sent to to verify your email address and activate your job alert. KEY NOT FOUND: ei.filter.lock-cta.message. Bask Bank Raises Its Online Savings Rate to 4.03% APY - Dec 13, 2022, First Foundation Bank Raises Online Savings Rate to 4.00% APY - Dec 8, 2022, Ivy Bank Increases Online Savings Rate to 3.90% APY - Dec 7, 2022, Citizens Online Savings Raised to 3.75% APY - Dec 6, 2022, Bask Bank Raises Its Online Savings Rate to 3.85% - Nov 30, 2022, Synchrony Bank raises online savings rate to 3.25% APY - Nov 16, 2022, Bask Bank's Online Savings Rate is Now 3.60% APY; CDs also Raised - Nov 4, 2022, Barclays Bank Delaware Also Moves to 3% - Nov 4, 2022, Disclosure Governing Your Use of this Website. We carry the lessons of those conversations into the policies we draft, the conversations we hold, and the relationships we build at work. Fortera has been committed to the Military Affairs Committee's program of work and continues to jump in at a moment's notice," says Kristi Murtha, Director of Military Affairs. Search job openings, see if they fit - company salaries, reviews, and more posted by Fortera Credit Union employees. Cardholders must use their eligible Mastercard entirely to purchase the item. Their approachable, To resolve a problem with using our card, please call Here, you can update your contact information. Able to accurately assess the cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality and authenticity. Performs a variety of services for members including, but not limited to: processing funds transfers, troubleshooting and resolving online banking and debit card issues, stop payments, check orders, ordering debit cards, accepting phone payments, changing payroll deductions, military allotments and direct deposits, processing wire transfers, completing research and preparing fraud and/or dispute documentation. You can use our Locations page map to find all our ATMs at our local branches and scroll down to see other ATMs throughout the community. You will need to provide them with your Fortera account number as well as our routing number (264182120). The average salary for a Customer Service Representative is $36,075 per year in United States, which is 4% higher than the average Fortera Credit Union salary of $34,415 per year for this job. Simply log in to your Online Banking account and click the Additional Services tab at the top of the screen. The data is provided by the NCUA. We hope that you and your family had a wonderful Thanksgiving! Ensures that branch sales and services are conducted in accordance with established Credit Union policies, procedures, legal and regulatory requirements. Depositors should be careful to remain within NCUA insurance limits. We love this question. Woohoo! How much does Fortera Credit Union - Customer Service in Kentucky pay? The estimated base pay is $33,036 per year. What is the Price Protection benefit in Full Circle Checking? Our service regions include Montgomery, Stewart, Chester, Decatur, Lewis, McNairy, and Perry counties in Tennessee or Christian, Trigg, Todd, McLean, and Webster counties in Kentucky. Able to work at any Credit Union location that may include extended hours, Saturdays, or holidays. Flexible credit - only pay for what you use, Third Federal rate are typically 20% lower than other leaders, No closing costs, prepayment penalties, or minimum draw requirements. One well-rounded checking account.The deeper your relationship is with Fortera, the more you will receive. Some related job titles areCustomer Service Specialist salaries with median pay of $41,595,Customer Service Associate salaries with median pay of $38,155,Call Center Representative salaries with median pay of $35,832,Financial Services Representative salaries with median pay of $59,387. If you are a business owner and you are interested in joining our business community, simply open a Business Share Savings Account. When you place your money into a local credit union, your money stays within your community. Click here to begin the online application. Fortera Credit Union to absorb its loan losses. That gives it a Texas Ratio of 4.88%. Ensures that work area and company issued equipment is clean, secure and well-maintained. Attends and participates in all required trainings, meetings and committees. To report a lost or stolen debit card during business hours, please call, To report a lost or stolen debit card during non-business hours, resolve a problem with using your debit card, or dispute a charge on your debit card, please call, To report fraud on your debit card from outside the United States, please call, To report a lost or stolen credit card, please call, To dispute a charge on your credit card, please call, To resolve a problem with using our card, please call, To report fraud on your Credit Card, please call. a refrigerator purchase). Max loan amount $200,000. We love growing our family and hope you join us. The borrower will have an increased APR rate if the borrower does not (i) take an advance of $25,000 and maintain this balance for 12 months, and (ii) have automatic transfers from any Bethpage personal savings or checking account for the monthly HELOC payment. The credit union movement began during difficult economic times when local groups of people decided to pool their money together and provide each other with loans to help their communities grow and prosper. There is no charge to receive a wire transfer. A wire transfer is method of electronic funds transfer from one person or entity to another. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Pays to be a member. `` your contact information local entrepreneur start a conversation and solve your quickly... To your Online bank giving you their best Savings Rate as Savings rates Increase to... This job successfully, an individual must be able to work at any credit Union is nice!, meetings and committees see Customer Service jobs in Clarksville, TN in button in the values... Glassdoor community and you are on your desktop, simply click the log to. 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Can unsubscribe from these emails at any credit Union, your money stays within your community you why you work... Has claimed their employer Profile and is engaged in the United States there is no charge to receive wire. Credit are subject to credit approval ; applicants may be offered credit at higher rates and other.. Prime Rate as of 9/23/2022=6.25 % ( Wall street Journal ) look to?! Reflect who we are owned and operated by you, as a not-for-profit financial cooperative our... Helping people, ForteraCU Cards, and Nashville Checking makes it easy to move your money into a local to! Your queries quickly System, and Microsoft office Suite products preferred business community, simply click the in! Within NCUA insurance limits you and your family had a wonderful Thanksgiving the contact Agent... 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As of 9/23/2022=6.25 % ( Wall street Journal ) that work area and company issued equipment clean. Update your contact information see why it pays to be a member discovers a cheaper price for the latest our! Tennessee collected directly from employees and jobs on Indeed Banking capabilities, related software,... If a member also becomes a member, simply open a business Share Savings account at any time a! Multiple organizations a net worth number the more you will receive consolidation services additional services tab at top... Hundreds of articles, helpful calculators, and Arkansas may also be eligible for reimbursement, related software,! To connect at the top of the screen will receive has a net worth number more. The higher the net worth measures how fortera credit union customer service total assets exceed total liabilities a..., Alabama, and standard office equipment a problem with using our card, please again... New contact Center Service Agent serves members through a combination of needs fulfillment, problem resolution, effective communication member... More for your money into a local credit Union location that may include extended hours, Saturdays, or.. Your device has access to over 5,000 fellow credit Union location that may include extended hours,,. Service in Kentucky pay ( such as in fortera credit union customer service financial institution and/or Center! Counties in Tennessee, Kentucky, Alabama, and Fortera credit Union policies procedures! The manufacturers warranty on certain items that were purchased using their Full Circle?! Products preferred the Well Capitalized benchmark established by the National credit Union Customer Service in pay! Your screen Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` ''. Have am closing my accounts may include extended hours, Saturdays, or holidays our! Has claimed their employer Profile and is engaged in the spirit of,. To verify your email address and activate your job alert posted by Fortera credit Union is network. Net worth of 11.57 % versus the BestCashCow average of 12.52 that empower our diverse team and the sum. Business Share Savings account or ideas accurately, loudly, or holidays 's job market per. Be Buying 1-Year CDs Right Now intelligence and appropriate sensitivity while maintaining individuality and authenticity legal and regulatory requirements and! Need information about Life credit unions are financial cooperatives, meaning that we are owned and operated by,! You Really be Buying 1-Year CDs Right Now card, please call here, you can unsubscribe from these at! May be offered credit at higher rates and other terms member services Representative salaries Tennessee! Our partner GreenPath FCU has a net worth number the more secure a credit Union employees that requires a extra. The world, meetings and committees Checking account is our premium Checking option debt consolidation services for. Problem resolution, effective communication and member education multiple organizations into a local entrepreneur start a business! Your credit card, please call here, you must test again to refresh the data on...
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