The dinner was the only thing that I felt could have been improved. We can't wait to perform at the 10+ weddings we have on the schedule with The Waterfall this year. I highly recommend getting married at the Waterfall!! We could not have asked for a more beautiful venue with outstanding service. Staff was very pleasant and food was really good. I could never truly express how beautiful it all was but we are so thankful! b job and was so great to work with. bride wasnt provided the lock before hand and when my bridesmaid asked for it while I was busy, she was finally given it but then not told where to go. My guests are still talking about how amazing the food was and that it was the best wedding theyve ever been to! Chantre' and Devin exchanged life-long vows before family and friends at this . In this case, my husband was a guest too, and he also observed what I did. I was married at The Waterfall in November 2017, and could not be more thrilled! We never wanted for anything! The Waterfall provided us with best wedding day experience I could ever imagine! The taste testin Our wedding was on 7/18/2019 and it was amazing. hey ensure that every detail is accounted for. . All of the staff are there to help you from the minute you walk in till the time you leave! When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. She made sure the bridal suite was equipped with whatever we needed and she had as much fun as we did. lipstick, running to get me a drink, to taking photos of me on my phone. Just wanted to thank you again for all of your kind words! ), it still turned out Amazing. I never even had time to worry, because Jessy handled everything. I was so in love and our guests loved the outdoor bar area, the seating, and all the incredible features (ie. There had to be over a hundred different foods which includes a Toscana table, 25 or more butlered apps, 3 stations, pizza and more. When we started looking at venues in the Philadelphi Everything went great, from the big details such as the decorations to the small details such as making sure that us and our bridal party was feed. . Our guests are still talking about this venue and that it was the best wedding they've ever been to. Thank you so much Sam and Marcus the owner!!! job so much easier! Getting married in the middle of a pandemic was stressful in itself, but the staff made my big day perfect. "LD" Lynda Daring - Officiant In hindsight, I would have 100% selected another venue. My husband and I chose The Waterfall for our November 2019 wedding and were absolutely BLOWN AWAY! all other weddings for us., Nothing is going to top this! It is always unfortunate when a couple has to cancel their event regardless of the reason. Unfortunately being the bride i didn't get to eat much, but I'm happy my guests were happy. This was the very first venue I looked at but still wanted to look at a few others to see what else was out there. You and your guests will really get a taste of the outdoors in this space because it lets in plenty of natural light and leads straight out into the garden areas. I can't speak highly enough of this venue. The couple I married that day and the couple I married one month later at your location, both loved The Waterfall experience. All the other staff I worked with were very nice and accommodating as well. Rachael was extraordinary, she put up with me the whole time, helping me throughout the whole process and making it easier for me since I am in Nursing School. The Waterfall provided us with best wedding day experience I could ever imagine! Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. Moving on we deliberately asked for mauve- colored napkins on the tables during the reception, The Waterfall decided on PINK. While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. Some girl left and other joined and there was a big mess. P.S. It was the 9th & last venue June 10th 2016 was the date of our event at The Waterfall in Claymont, DE. My husband and I wanted as much time for dancing as possible and the staff did a great job serving the food quickly so we could dance the rest of the night. Any time I'd call or send an email, she was very prompt at responding and would ask the owners for further clarification if there was something she couldn't answer for us on the spot. I am so pleased to hear that you were happy with everything! hing in order and were a pleasure to work with. The dessert stations blew me away and were amazing! We had been talking with the Waterfall for a few days, w After my wedding was said and done I wrote a five page letter to the owner requesting my final deposit back (the lowest installment we made) because of how poor my event was executed. Walkthrough was very informative and beautiful. The wait staff and bar staff were wonderful. I received so many compliments from family and friends how elegant and professional the service was. dding about the beautiful courtyard, the delicious food, and the great service. I highly recommended this venue and Event Specialist, Jessy. They took away the stress from us. Not only is the most unprofessional establishment I've ever encountered, the staff are unsavory and hostile and I would never recommend for anyone to spend $20,000 for FILTH. It was a plea My daughter's wedding was on 6/7/19. I gave 4 out 5 stars. O my husband and i recently had a wedding at the waterfall and our experience there was beyond our expectations. Rachel's response was "Why did you take so long?" Maggie, our event coordinator, was wonderful! I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. There is just too much to say about this place. but she kept us on point with timing and made sure the room remained stocked and comfortable. The Waterfall Catering & Special Events provides an exquisite variety of food with a high quality of. Not to mention other different food options that we didn't even know about before the reception. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. I really love The Waterfall. Melinda was beyond helpful throughout the whole process and when our day came, the staff was nothing less than amazing! However, that was not the case on the day of. Thankfully I said something and they were able to accommodate. We worked with Jessica from beginning to end and she was amazing! The entrees was amazing - hot, delicious, and served right on time. Once we completed the tour we were seated in our "sales desk" room. She was the nicest, kindest ever and helped ease my jitters. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. Weddings. pro OMG she is awesome she did everything she could to work with us and make my wife's dream wedding come true!!! Words do not do the Waterfall and its staff justice. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. Our Matire From start to finish, the Waterfall hit a home run with ambiance, outstanding service, and a scrumptious array of food. The cocktail room is elegant, well laid out, and FILLED with food! tail! David was more than accommodating! I need someone to get married here just so i can eat there againi swearTheir sushi was even amazing-- we had the sushi station and i was kind of thinking it would be supermarket sushi but IT WAS SO GOOD!!! Our decorations accompanied by the borrowed items from the venue made the Cascade Room look absolutely amazing. Elegant setting, six-story atrium and waterfall with fountain. Very helpful, informative, and flexible! We will both miss you dearly! It is an absolutely gorgeous ballroom! My wedding coordinator Nicoleta was phenomenal, I cant say enough great things about her. Moreover, the Cascade My husband and I just got married at The Waterfall 2 weeks ago and it was even better than what we could have ever imagined. She made sure we were taken care of every step of the way. They work by your side from beginning to end. All our guests could not stop talking about the food and how beautiful this venue is. They were sooo incredibly accommodating, and they met every one of our needs. About 15 minutes later, 10 minutes after the video had ended, she returned to the room carrying an assorted cheese and meat tray. And we are still talking about having the time of our lives. Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. They truly understand how to make the day special and run smoothly. Thanks so much to the staff at The Waterfall. The Waterfall was perfect!!!!! ect line of work and was so very pleasant and wonderful to work with along with his entire staff. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. First and foremost, I have family members with extreme allergies - to which I spoke with every coordinator (all 4), the head chef (Neil), 1 of the owners (Marcus), as well as my Aunt called and spoke to the chef - at $150/head - I was guaranteed that the would have specialized meal and would be able to eat that night - Needless to say, the waitress looked at my Aunt and Cousin like they had 2 heads that night, said she would talk to the chef, NEVER came back to advise anything AND they NEVER received their meals. We are so happy and wish we could relive the night over again. Please consider this venue if you are in MD, Philly or DE. This notable estate is truly a one-of-a-kind property at which to host your wedding celebration. that I looked at. But we were practically on top of each other. THE PEOPLE: I cant speak highly enough of the people that made the wedding come together. Our wedding was perfect, the food was delicious and the staff were so professional. There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. Cascade Room. My visited this venue 3 times so I know this was the place she wanted. The waterfall definitely over promised and under delivered.
