That shows you are proactive and value workplace relationships and communicating with others. I learned a great deal during that time. "I have solid communication skills and feel this skill is one of my greatest strengths. What would you consider when dealing with them and why? ", "I dislike working in an environment that is hostile and negative. "I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. The interviewer wants to know that you can speak clearly with others while properly documenting reports and other forms of written communication. It is a subsidiary of John Lewis Partnership. Salary questions can be a bit tricky. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. The interviewer would like to know if anything negative will appear in your reference check to determine if they want to move forward in the hiring process. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Walk the interviewer through your career history in retail. Great response; an interviewer will appreciate your willingness to be flexible contingent on school responsibilities. ", "I rate myself an 8 out of 10. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. The hiring manager wants you to rate your skills from 1-10. I like to seek out diverse ideas, opinions, and thoughts from my team to build strategies and solve problems. "I am very comfortable working independently, but I also enjoy collaborating with others in a team environment. In my opinion, the Waitrose brand is synonymous with quality and outstanding customer care. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. You are the tops! First is the psychometric tests followed by a group interview and then a solo interview. I always strive to be a team player and help my employer and coworkers when needed.". 9 answers. Despite being competitive, we have a great work environment where we help each other when someone is struggling to meet their quota. I then ask if there is anything else I can help them with. There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. After describing the environment you dislike working in, end your response on a positive note. ", Written by Krista Wenz on September 13th, 2022. It was great.". The hiring manager will contact your previous employer for a reference. If you were fired, they want to know if you will admit why you were fired, if you take responsibility, and what you learned from the experience. Why do you want this job and what can you specifically bring to the role? The job description should have prepared you for the shifts you will be asked to work. Yes, I do have a couple of questions. Discuss with the interviewer how you would handle a situation surrounding employee theft. I feel confident that, if you hire me in this role, you will be very happy with my performance, contribution to the wider team and my ability to uphold the strong values Waitrose adheres to., First and foremost, I would follow my training and the Waitrose principles in regard to customer service and care. For example, you might like that you will be responsible for training all new employees and providing regular performance evaluations. I ended up winning 7 of the 12 contests! "I am more than willing to cover a shift for a coworker if possible. So I recently applied for a part time job at waitrose! 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Every employer should know how each staff member is best motivated. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. If you discover a coworker stealing, the hiring manager wants to hear that you would advise your supervisor or manager and let them handle the situation. The answers to the FULL LIST of interview questions featured on this page. Still not convinced? They asked basic questions which were simple and easy to answer. I won an iPad, cash incentives, and concert tickets. There is a fine balance between being accommodating and being a pushover. Get started with your Free Employer Profile, Night Shift Stock Replenishment Interview, Customer Service Representative Interview. I would tell my manager immediately. When researching the company, you must have found several reasons why you want to work for them. This question determines if you can function well in a competitive environment. Focus on describing what form of reliable transportation you will use to get to work if hired. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. "I have a rule always to treat my customers how I would want treatment in a store or establishment. Tell the interviewer why this particular job duty excites you. There is no wrong answer as to what you want to learn if hired at Waitrose. I have seen the uniforms worn by the retail employees at Waitrose and see that it adds a strong level of professionalism. Then describe how you would handle a competitive work environment by doing your best while having a positive attitude and working well with your coworkers, showing you value teamwork and sportsmanship. ", "I understand that I come from one of your competitors, so I hope you can see why it would benefit Waitrose if you hired me. If you have conflict-resolution training for dealing with rude customers, be sure to mention that in your response. What is the interview process like at Waitrose? When there is a problem in the workplace, I am the one people seek to resolve the issue. They have approx 230 branches across the company and are still expanding. Most people are enthused about being rewarded for their successes. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. Once I was late due to a terrible snow storm, and I notified my supervisor of the situation, so it was not an issue. Show the hiring manager that you value customer service and always put your customers' needs first. ", "The three qualities that make me a strong fit for this position are my leadership, communication, and problem-solving skills. I do not participate in drug use, and you can be assured that I will maintain a clean record if you hire me for this role. I hope once I complete my education that, I can be given full-time hours for the summer. Hurts discussed many things in the video, but the most . Asking the right questions and very brief. Your questions and answers helped me tremendously to land my first Tech job. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. I always try to arrive 15 minutes early, but unforeseen circumstances can arise. Think about the constructive things your references have said about you in the past. The hours were just not right for me in the end which is a shame. The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Be diplomatic and refer to company protocol in these situations. ", "I value honesty, so if I saw a coworker stealing. Let the interviewer know you are aware of the need for a flexible schedule and that you can work any schedule they need. Suggested answers verified by our panel of interview experts. It was fast and easy, asked several questions and had a group part before. If you do not have experience working in retail, be honest with the interviewer and tell them you have not worked in retail before. If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. The interviewer wants to know what you like the most to see where your strengths lie. Order today and you will get this bonus guide FREE offer available for a limited time only. You may have a portfolio or even photos on your phone to share. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. At Waitrose, we pride ourselves on delivering outstanding customer service and care. "I have worked with many personalities and management styles with great success. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. Good process overall. You cannot force others to communicate with you in a way you would always prefer. "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. If I have a question or require assistance from my supervisor, I do not hesitate to ask them.". Was quite a while ago now. I felt everything was relevant. "I am best motivated through the occasional words of praise and recognition for a job well done. Heres why you should buy with PassMyInterview.com. What is the interview process like at Waitrose? I have an interview today ill update you on how i do :). Answer dates might appear two to three weeks before they were published. Q12. Discuss with the hiring manager Waitrose's core values and why you think you are the top choice for this role. My written communication skills are exceptional, as well.". The interview process was easy and enjoyable. Your job duties will include speaking with customers, coworkers, and managers. Felt like a formality rather than a real test of an interview. Perhaps you like to receive gifts, financial perks, public recognition, kind words, or title promotions. Glassdoor users rated their interview experience at Waitrose as 40.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. If I were an associate, I would report the incident according to company protocol. I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. "My reaction to employee theft would differ if I were a retail associate or a retail manager. What plans do you have over the coming 5 to 10 years? Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. They mentioned that I have not missed a day of work the entire time I worked for them and that I demonstrate strong leadership skills even when not working in a leadership position.". I am prepared to express my interest through hard work and taking on leadership duties as you feel I am ready. Was quite a while ago now. Let the interviewer know that you have the creative skills necessary for their merchandising and displays. Using the posted salary range will help you determine what salary range you would expect if hired for the position. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. Positive Experience. So many notes already, would have went into this interview the wrong way. When I started working at a restaurant at sixteen, we were taught the adage 'if you're on time, you're late,' so I've worked to implement that into my life. My criminal record is clean, but I did have poor credit two years ago. Very detailed o line application process. First, when would you like to have this position filled? I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". We have a set of five values that were created by Partners, for Partners, to explain what it means to be a Partner and what makes a great one. After this discusses hours I was available to work and when I could start. Do you have a process in place for reporting these types of situations?". In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. Rest assured, I am reliable and always come to work on time. Super nice interviewer and easy questions. You will get the best work from me if I am being treated with respect and feel appreciated.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. My math skills are strong, and I am confident I can meet your expectations regarding accepting customer payments. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. TIP #1 Waitrose are renowned for high-quality goods and services and pride themselves on being an outstanding employer and customer service provider. Share with the interviewer how you would like to be recognized for your hard work. Thank you so much! The questions were easy to answer on the spot and required little to no preparation. It was fast and easy, asked several questions and had a group part before. You had a group task to do, and then an individual interview with a manager. Perhaps you helped your manager with their workload, offered to help a customer with their purchases, or covered a shift for a coworker when they had a sudden, unexpected family emergency. (You can also mention Heston, which is a premium range of Waitrose products, inspired or created by Heston Blumenthal) 2. Focus on describing what you like most about the job and provide your reason why. Im on step two ! "I have researched Waitrose a great deal and am very happy with the positive reviews I came across online. Interview Questions. Can you describe the management style here? I have had to cover for coworkers several times in the past, and I don't mind accepting overtime hours. Some staff complained that they didn't have their work schedule yet. ", "I understand this role will include working evenings, weekends, and holidays. Focus on giving the exact number of days you missed work and why. First is the psychometric tests followed by a group interview and then a solo interview. ", "Just yesterday, I had a customer make a purchase and noticed that she was struggling with her bags. Full Suggested Answer & Detailed Response. Full Suggested Answer & Detailed Response, Question 11, In my current position, the hours are great, my coworkers are nice, and I receive fair compensation.". 11 years ago. Q5. Easiest Most Difficult Interviews at Waitrose Experience Positive 82% Negative 5% Neutral 13% Getting an Interview Applied online 96% In Person 2% Recruiter 0% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Waitrose Supermarket Assistant (382) Sales Assistant (86) Customer Assistant (80) Customer Service Assistant (61) It is best to describe your ideal employer as one that is the same as Waitrose. From what I have learned about Waitrose, it sounds like that is the type of environment I can expect working for your company.". Interviews. I have a natural flair for the creative and look forward to exercising that here with Waitrose.". Want to know what questions Waitrose ask at interview? "Yes, I do have a question. I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. Of course, you want to review the job announcement and research Waitrose beforehand so you are not asking questions that could be found during your research. Now INSTANTLY download the suggested ANSWERS to the WAITROSE INTERVIEW and PASS your interview! If this happened on my way to work, I would call ahead of time to ensure someone could cover my shift. Sometimes you must relate to others in their style to be understood. ", "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. I am geared for healthy competition, so when we had contests, it greatly motivated me. Focus on describing the positive reasons for wearing a uniform. "I am happy to comply with any reference check required. Candidates applying for Customer Assistant had the quickest hiring process (on average 15 days), whereas Supermarket Assistant roles had the slowest hiring process (on average 19 days). Very laid-back, almost forgot I was in an interview. I want to work for Waitrose because your values align perfectly with mine. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. PassYOURinterview at the first attempt! Q6. I feel that my retail marketing education, as well as the fact that I am bilingual, makes me the best candidate for this role.". The interviewer would like to know how you would respond if your coworker did not show up for their shift and you were asked to cover. You want a rating of at least an 8 to show you have strong math skills. Describe what you found during your research that excited you to work for Waitrose. GET ALL 12 QUESTIONS AND UNIQUE ANSWERS TO THE WAITROSE INTERVIEW, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, 1 community answer was added by Lauren McCabe on October 31st, 2019. QUESTION Waitrose has an exceptional reputation within the industry. We coach each other on sales techniques and share success stories. Yes! The changes were implemented, and the company saved $15,000 in the first month. You had a group task to do, and then an individual interview with a manager. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. ", Our Professional Interview CoachLauren McCabe Reviewed the Above Answer. Thirdly, our interview guides and training just work. Common stages of the interview process at Waitrose according to 42 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Retail and customer service-based roles often require diplomacy when working with the public. Waitrose was updated by Krista Wenz on September 13th, 2022. It is best to show that you can work with various management styles. Honesty is incredibly important when working with cash transactions and valuable merchandise. Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? My references describe me as honest, dependable, energetic, and compassionate. I have solid references who will attest to that as well. I feel this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while allowing me to advance in my management skills. And second, are there any required qualifications you do not see on my resume?". I handle surprises using common sense and keeping courtesy to others top of mind.". The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. I also appreciate that you allow yourself and your employees to be themselves while working as a team. "I feel that performance incentives are a great idea. I went today and got the job on the spot! What is your most important success so far? You must create your own answers, and be prepared for any interview question in any interview. Our interview questions and answers do not represent any organization, school, or company on our site. The best way to discuss your salary expectations is to use your current earnings as an example. ChloeO. Be open and honest. Your five core values speak volumes and are what made me want to apply to your company. I would rate myself a 9 out of 10 as there is always room for improvement in any skill. I also appreciate your contribution to the communities in the UK and abroad. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. Waitrose Interview Questions. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. ", "I take public transit; however, I find it very reliable. Glassdoor users rated their interview experience at. ALWAYS: We're quirky, proud and at our best when we are free to be ourselves.WE NOT ME: When we work together anything is possible.Be sure to memorize these values before your interview so you can answer this question with ease. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. I do not have a criminal record and have never even had a ticket or citation issued.". The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Talk to the interviewer about your past year's attendance at your previous job. To be considered for the position, you want to assure the interviewer that you are flexible and willing to help the company when needed. I texted my friend to see if she could tell my teacher what had happened. "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The interviewer wants to ensure that all your questions about the company or job role are answered during the interview. ", "I am very comfortable working independently. Glassdoor users rated their interview experience at. "I am prepared and committed to working the hours listed in the position's job description. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. Find additional company focused interview questions by practicing from one of our industry sets. You want to earn a decent salary but do not want to respond in a way that will talk you out of a job. Glassdoor users rated their interview experience at Waitrose as 81.6% positive with a difficulty rating score of 2.68 out of 5 (where 5 is the highest level of difficulty). It keeps me motivated to be better. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. "Last year, when I was managing our weekend shift, I noticed a pretty solid opportunity for us to save on overtime hours. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. (worldwide success stories from our YouTube community! What would you do if you didnt get on with someone in your team? Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. I think I have enough experience in retail to understand what attracts customers and prompts them to purchase. This online course will instantly be free for you to access for 30-days. Tasks required are mainly focused on show how you can organize stuff. Focus on being honest in your response. Describe what type of environment you feel most productive and happy in. Felt like a formality rather than a real test of an interview. Learn more about interviews at Waitrose & Partners Answered 26 July 2018 - Supermarket Assistant (Former employee) - Canterbury Think about the behaviour you'd think they want you to exhibit, then make your answers reflect this as you are completing the online situational tests. It is best to ask at least a question or two, showing the interviewer your eagerness to learn all you can. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. ", "My most recent employer would say that I am a person of integrity. Interview questions and answers were first added on July 30th, 2018. "I have a strong creative flair and enjoy creating attractive displays.
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