Use this comments board to leave complaints and reviews about Palmera Vacation Club. We were lucky and did not fall for their lies (in 2011). 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. He didn't listen to anything we said at all. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. They just came to our room. Buyer Beware!!!! All-Inclusive resorts may charge a mandatory all-inclusive fee. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. If I were you I'd get out of there as quick as you can. The latest review amount billed was posted on Feb 28, 2023. Reporter3228572. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. They also verbally guaranteed us that Not to mention, timeshare resale scams can target owners in need of relief. Read full review of Palmera Vacation Club. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. Need to find a different location? With points, you have the utmost flexibility with booking trips where and when you want. He purchased from previous individual owner 10 years ago. 46 inquiries I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. It has been over 9 months. Still no return calls. Please dont include personal, political, ethical, or religious commentary. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. I have tried multiple times and never receive a response from the request. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Contributions should be travel related. If we can verify it in our system, an email will be sent to you with your password. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. This is the version of our website addressed to speakers of English in the United States. Some systems only allow USPS. I am still suffering with cancer issues and cannot pay my medical bills. | He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Does anyone else have experience with this and any advice? All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Click here to get notifications about new complaints of Palmera Vacation Club. We didn't start to look into it more until we got home Sunday night. Load More; Browse for Rent Browse for Sale Add Your Property. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. File a complaint. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Palmera Vacation Club Company. Login. Contributions should be appropriate for a global audience. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. We bought 3,000 points for around $13K. We were told they no longer sell that Location. This post has been removed at the author's request. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. We bought 3,000 points for around $13K. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). This would leave me with only the maintenance fee to pay. membership takes 45 days to activate, 15 days after you can Amount Settled: $0.00. This will surely increase the credibility of your complaint. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Featured review. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Save. Click here to get notifications about new complaints of Palmera Vacation Club. 'unethical behavior' I was verbally abused and threatened by staff member. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. We have had two BAD ENCOUNTERS with Palmera. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Nov 15, 2016. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 13 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Judging by everything I'm reading, nothing has changed and they are still lying. Etc. Most real companies would take the time..will see where it goes. Contacts:There are no additional contacts. BCA has no information regarding government actions at this time. go back to original rules when we joined or get out of contract. a 5 week time share at Island Links Resort in Hilton Head, SC. We retained Mr sheldon kept on with his attack he threaten to f- up our credit. Should I contact the finance company as well to let them know we have canceled the contract? My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Congrats on finding TUG. This offer only applies to new reservations. I was puzzled by this statement. Nothing that the salesman presented to us was true. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. View Details. So they could either buy it back or he'd just quit making payments, so they let him out of it. Can any body help me? They think all they have to do is change their name or change management companies and people won't find out. I just want out. The most helpful contributions are detailed and help others make better decisions. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. This is the version of our website addressed to speakers of English in the United States. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. On our way down to Hilton Head, we were a little bit behind schedule. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Websites:There are no additional web sites. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Sounds like your bases are covered. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. We did not need Palmera without this. After checking in we were paired up with the salesman. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". After being told they could take a trip to Hawaii, the couple went back home to Alabama. We didn't start to look into it more until we got home Sunday night. Someone's going to jail and it isn't me. Palmera has an "F" rating with the BBB. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. Complaint Resolution Index (CRI) Explained. To be updated with all the latest news, offers and special announcements. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Does anyone else have experience with this and any advice? What is Palmera Vacation Club's Instagram? We were still not interested. Reply. Our friends did, for sure. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. In We purchased a 3000 point timeshare for $12, 500 from Palmera Write reviews, ask and respond to questions, No we know why. No. sonyasample@gmail.com. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. Write reviews, ask and respond to questions, Repeat this to yourself as often as is necessary. Customer Reviews are not used in the calculation of BBB Rating. 602357907. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Click here to explore the Palmera Portfolio. No response. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. I just feel so bad for all of the people that get swindled by vultures like these. I called in late November and was told that my dates were not open to call again in January. Recommended Reading: Best Places To Invest In Vacation Rental Property. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. This complaint was posted by a verified customer. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. Bottom line: Palmera VC is a scam. *****. 2023 RCI, LLC. Learn how the rating is calculated 1 complaint. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. And we prefer to vacation by ourselves instead of as a group. Please let me know what happened or who to contact. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. He seemed very nice and personable at first. 602560941. Dont Miss: Hicv Vacation Package Kissimmee Fl. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. would get enough money to pay off their time share. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to.
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