Money accessed through PayActiv will show as a deduction on your next paycheck. Comes with the option to change your due date so you wont fall behind on repayments. No loansyour money, in your hands. One of our representatives will be reaching out to you shortly to assist you. We may also receive compensation if you click on certain links posted on our site. We always try our best to do our job well, and your kind words make it all worthwhile. Another 10 to reply with copy and pasted questions, all of which were already addressed. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Get offers from potential lenders in minutes by filling out just one online form. I promise he is the best & only agent i will deal with! Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. Have a blessed day. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Have a blessed day. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Ronnie was a FABULOUS agent to work with. Their customer support team is available via live chat and call 24/7.. Like other cash advance apps, Payactiv also offers financial wellness services. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Compensation may factor into how and where products appear on our platform (and in what order). We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. 1 Standard rates for data and messaging may apply from your wireless provider. We always try our best to do our job well, and your kind words make it all worthwhile. I love this guy!! Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Hi Courtney,Thank you for taking the time to write a review about your experience. One of our representatives will be reaching out to you shortly to assist you. Hi Melissa,We're glad that our representative could help you resolve your issue. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. It has been a week. Hi there,We sincerely apologize for the inconvenience. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Hi Amy,We sincerely apologize for the inconvenience. We're working on your case. Have a wonderful day. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. There was an unknown error. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. Find out who should really be using Kraken and who might be in over their heads. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. To resolve your issue we need your account details. The . We may receive compensation from our partners for placement of their products or services. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. We always try our best to do our job well and your kind words make it all worthwhile. Otherwise, you could pay as much as $5 per month. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. He deserves recognition. World's #1 Fraud. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? :). Hey! A team member will be in touch ASAP. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 1 Standard rates for data and messaging may apply from your wireless provider. He knows how to do his job and seems to care about it and the customers he's helping. We'd like to turn this around and resolve your issue ASAP. We always try our best to do our job well and your kind words make it all worthwhile. Hmm, It sounds like youre looking for Customer Support instead of our Sales team. Confirm details with the provider you're interested in before making a decision. What Users Can Expect Online market research communityPoints earned for taking surveys or other tasksRedemption options include cash or gift cardsTwo options for participation: SJ Opinion and SJ Pulse With the Venmo credit card, you can get cash back or use your rewards to buy crypto. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. View Payactiv SDS-IT revenue, competitors and contact information. Get what youve already earned, right now, to pay bills or buy what you need. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Articulate , very informative , and patient. It goes against our guidelines to offer incentives for reviews. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Hi Loretta,We're glad that we could help you resolve your issue. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. We use dedicated people and clever technology to safeguard our platform. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. All Rights Reserved. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Easy, free, instant mobile payments. We always try our best to do our job well, and your kind words make it all worthwhile. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Hi there,Thank you for taking the time to write a review about your experience. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Its available to part-time and full-time salaried workers, as well as hourly workers. They tell ya they cant do anything to contact the merchant. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. This is maddening. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. 2023 Payactiv, Inc. All Rights Reserved. Workers don't need permission to access earnings prior to payday. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. I had a big issue n called for days. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. We spend all day researching the ever changing landscape of HR and recruiting software. Agent after agent kept telling me to wait an additional 24 hours. Couldnt find my employer, took them a half hour to find out they are in fact signed up, then after all that, there is a block on my account. Shop Pay is an innovative payment solution developed by Shopify. :). Oops! In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. He fixed the issue, even when my phone died and I called back. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. One of our representatives will be reaching out to you shortly to assist you. lawanda moore. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. Get the money you worked for today, to spend on what matters to you. Payactiv is a life saver! Is Payactiv safe? Customer service is rude!! Finder.com LLC. If there's anything you need in the future, we're here 24/7. Have a blessed day. It's worth noting that this service could cost you $1 a day, but it's capped at $5 a pay period. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. One drawback is that Empower charges an $8 monthly fee. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. We're working on your case. Have a wonderful day ahead! Learn how its rewards program works and see if the card is right for you. Companies can ask for reviews via automatic invitations. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. Dont use Payactiv. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Heres how Payactiv and payday loans compare. All five stars is for Ned not this company.I've been having an issue since Feb 10. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Learn how we maintain accuracy on our site. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. research/editorial team. 1 Standard rates for data and messaging may apply from your wireless provider. We'd like to turn this around and resolve your issue ASAP. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Like Empower and PayActiv, Dave also offers money management features. Talk with a financial professional if you're not sure. 2023 Payactiv, Inc. All Rights Reserved. Visit our guide to cash advance apps to learn about how these apps work. , Hi Allysa,Thank you for taking the time to write a review about your experience. :). We'd like to turn this around and resolve your issue ASAP. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Have up to $250 automatically deposited into your account for a $9.99 membership fee. Everybody! Indeed Featured review. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. 1 to 3 days or same-day in some circumstances, Bank account must have at least 60 days of activity, Balance must be above $0 and have an average minimum balance on pay day. This could put you at risk of getting caught in a cycle of debt. Get connected with multiple lenders you might qualify with even if you have bad credit. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Hi Hadar,We sincerely apologize for the inconvenience. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. PayActiv is not a credit card or a payday loan company. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Payactiv is a great place to work. thank you! Carefully review your finances and the loan cost to make sure it fits your budget. How likely would you be to recommend finder to a friend or colleague? If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. PayActiv advances wages that workers have accrued but haven't yet received. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Anyone can write a Trustpilot review. We always try our best to do our job well and your kind words make it all worthwhile. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. If youre considering using Payactiv, here are a few things to know. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Always & foreithe best! Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Shes the best and everyone should be more like her. . Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. One of our representatives will be reaching out to you shortly to assist you. This date may not reflect recent changes in individual terms. Prevention Platform. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. . Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. How long does it take to get money from PayActiv? Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Hi Bella,Thank you for taking the time to write a review about your experience. Its free to load money onto a Payactiv card, but if you want to transfer funds to your bank, pick it up at Walmart, spend it with Uber or Amazon or use the bill pay feature, you can expect to pay additional fees. You can make up to three cash advance transactions per pay period. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. We always try our best to do our job well, and your kind words make it all worthwhile. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Find out how we combat fake reviews. Be sure to include your Employer's name, Employee ID, and Mobile number. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy.
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