On top of that, your Roku also needs to run Roku OS version 9.2 or later (check for updates by going to Settings > System > System Update > Check Now). Although certain items are missing from the compatibility list, its nice to know that at least the Roku users will be satisfied. The good news is that Disney Plus is also available in the Philippines now, so you can watch Disney Plus on Roku in the Philippines too. Quick tip: It can be difficult to track all your subscriptions if you signed up in different places. I was just charged $84 for "Disney Electro", whatever that is. The platform has grown tremendously since its launch and is available across a variety of devices and regions. It's all bs I wonder how many people will gust get ripped off if they don't challenge this. If you want to hear audio in an alternate language, start playing the movie or TV show, then press and hold the star/asterisk button on your remote. To cancel, select a channel using your Roku remote, press the asterisk key, and choose "Manage subscription.". You should see a list of channels you're subscribed to through your Roku account. What are the Features Of Disney Plus Available On Roku Devices, I Cant find Disney Plus on Roku. There is no help to be found in the community and your help section on-line does not have the answer. You can choose to pay either monthly ($7.99/mo) or annually ($69.99/yr). Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. Lastly, select System Restart and wait for your device to reboot. That must mean the $84 was my recurring Disney+ charge. Links on Android Authority may earn us a commission. Nobody in the world is subscribed to "Disney Electro". Is there a website I can go to besides the completely worthless Roku customer service site? Choose Audio track from the pop-up menu that opens. Before moving on to the price, theres an important factor to mention here. I have pre-ordered Disney Plus at $6.99 per month. When it comes to Roku devices that don't support Disney Plus, you'll find certain Roku Streaming Stick, Roku LT, Roku 2 HD, Roku 2 XS, and Roku HD models on this list. Given the fact that the only streaming device that Disney Plus will work on is Roku, you can expect comprehensive design and support on the platform. But, Apple TV Plus doesnt work on streaming devices, at least for now, so you definitely wont be able to get it on your Roku or Roku TV. If prompted, sign in to your Roku account. 2. Now, open the application, log in, and watch your favorite content. We've also previously mentioned the Disney+ bundle that brings Disney Plus, Hulu, and ESPN Plus - for the price of $13.99 per month. If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. Click " Go to Channel " once Disney Plus has been added. Hey Roku: What are we paying for? New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Disney Plus not working on Roku: 9 fixes Review the payment details and click Submit. How much is Disney Plus on Roku? What Other Streaming Services are Available on Roku? Will I be entitled to the free one week trial, before being billed? Once you do so, you can activate Disney Plus on your Roku, login, and that's about it. You can learn more by using the provided link. 5. This website uses cookies to ensure you get the best experience on our website. A monthly Disney Plus membership in the US costs $7.99, while a yearly subscription is priced at $79.99. The same monthly price goes for every single user and everyone gets the same features/streams. If your Disney Plus is not working on your Roku, then the reason might be that your Roku is too old to support Disney Plus. That's a decent guess, probably right. The Exhibit: Finding the Next Great Artist is an exciting new documentary-competition series focusing on art, and we have all the details For a better user experience we recommend using a more modern browser. Kieron Moore is a freelance writer based in Manchester, England. Youll want to cancel via the web too if thats how you signed up. Perhaps most importantly, however, Disney Plus will be available on PlayStation 4 and Xbox One. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).Dec 3, 2021. Click Cancel subscription next to any channels you want to cancel. Links on Android Authority may earn us a commission. Go ahead and open it, log-in using credentials, and thats about it. As you may have heard, Disney Plus with ads debuted on Thursday (Dec. 8). I have the same problem and Roku wont answer the phone, there is no e-mail, and going to the on-line help is stupid and endless circle without answers. Disney Plus supports many Roku devices that let you stream 4k and HD quality content. Given the sizes of both Roku and Disney Plus, an inability to close this deal would be a mistake. First, open your Roku device and access its Settings . If you have Disney+, I think that's what the "Disney Electro" charge is. Let me know if you have any other questions.Best regards,Mary. This likely means that there will be unique offers, packages, and bundles to choose from. This has since come to an end. I just tried to update my Roku. While Netflix with ads was available on the two biggest streaming platforms (Fire TV and Roku), it didn't work on the Apple TV 4K and legacy Google Chromecast (3rd Generation and Ultra) devices. Also, if your Disney Plus on Roku is not working, here are the troubleshooting steps: Start the show or the movie, then hold and press the star/asterisk button on your remote control to hear the audio in a different language. As long as your Roku device is capable of running the latest Roku OS version, there should be no issues with installing Disney Plus. Danny - several of us are having the same problem. If Disney Plus isnt enough for you, you might want to look at the other streaming services available, including: If you dont have a Roku device but want to watch Disney Plus, there are other devices that you can access it on, including Disney Plus on Chromecast. Its also got a bunch of exciting originals like The Mandalorian, The World According to Jeff Goldblum, and more. Does signing up for Roku cost money? Any Express or Express 4K model is compatible. Update 1 (July 5) So, check below for more information. If you dont have a Disney Plus account, Go to Disney Pluss official website and subscribe to Disney Plus. (You can either subscribe only for Disney Plus or subscribe to a package where you get Disney+, ESPN+, and Hulu.). In case you have a Roku TV, the chances are that you'll get to install Disney Plus without any problems. Go to my.roku.com on your computer or smartphone. Note that you will need compatible displays and speakers to experience 4K pictures and Dolby Atmos audio while watching Disney Plus content. If you need further assistance, feel free to contact Roku support. Disney Plus Just go to Home > Settings > System > About. For more information about a charge that didn't come from Roku, contact your bank or . Similar to subtitles, your options will change depending on the particular video. You can do this using your Roku media player or on your account page of the Roku website. Select Unsubscribe or Renew depending on how you want to manage your subscriptions. It shows on my ROKU TV but will not add the channel. Now, scroll down to 'Search Channels' and select this option. @Anonymous User To reinforce @RMM71 's question, Disney+ requires you to create an account with them, and also provide your credit/debit card details as it's a subscription service costing 5.99 per month. So, why dont the other streaming services offer similar bundles? Once you've signed up for the bundle and activated your Hulu account, you can start streaming Hulu on any of our supported devices. Scroll down and select Manage your subscriptions. After restarting your device, ensure that you update it to the most recent version; if it is still not working, try contacting the Disney support team. Read more: Everything you need to know about Disney Plus. I looked under my active subscriptions and none are showing for me to be able to cancel this. Where Netflix owns no additional streaming service or network and can only stream, well, Netflix content, Disney can come up with unique, interesting, affordable, and, most importantly, attention-grabbing bundles. I ordered the 6.99 a month Disney plus, will I be able to upgrade to the 12.99 bundle on release. Moreover, with a VPN, you can quickly solve the Disney Plus error code 73, which occurs due to geo-restrictions. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. On the Roku homescreen, highlight Disney Plus in your list of channels. If it's the Disney+ electronic payment (which I'm sure it is), then at worst it should say "Disney+ Electr". I do have Disney+, and I'm sure it's a recurring charge. If you don't see Manage subscriptions in the list of options, that probably means you've subscribed through another service (or you're receiving the channel for free). I attempted an email and that isn't working either. It includes extended wireless and it's the cheapest Roku with an Ethernet port. More on this in a moment. Disney Plus is an upcoming streaming app from Disney. In response to RMM71. So, the question is how to watch Disney Plus on Roku in 2021? This a forum where help is provided mostly by other users. Push the star/asterisk button on your remote. ASSUMING it will be uploaded prior to 11/12? The short answer here is - yes! And, of course, the latest addition to this platform is none other than Disney Plus. Here are the Roku Disney Plus steps: Follow the steps for how to update Disney Plus on Roku: 1. Quite simply, because they cant. How to Add Disney Plus to Your Roku. Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. There seems to be no Disney Plus app yet? 4. We will continue to monitor the situation for more updates. If you're in a country where Disney+ is available, and you can't see its app, make sure that you have a compatible Roku device. Subscribe and stream movies and TV series from Disney, Pixar, Marvel, Star Wars, and National Geographic directly on supported Roku devices for just $6.99/month (plus tax, where applicable). DID this ever get fixed? They said I had to contact ROKU because the charge on my statement reads ROKU for Disney Electronic. Post your question via the comments section below, and well make sure to respond. Click on Manage your subscriptions. You can even watch the original films of your favorite fairytale characters, including remakes. With that said, the latest model of the following devices are supported: As said above, your device needs to run Roku OS version 9.2 to be able to install Disney Plus. All transactions from Roku appear will appear on your statement with "Roku," "Roku for <Channel Partner>," or "The Roku Channel." If "Roku," "Roku for <Channel Partner>," or "The Roku Channel" is not referenced, it's not a charge from Roku. This was a bit of a surprise, as Disney didn't mention the lack of support in its press announcement (opens in new tab) that the ad-supported Disney Plus basic was live. Follow our step-by-step guide below: Disney Plus comes with an impressive range of content, including many films and TV series made under the Disney, Pixar, Marvel, Star Wars, and National Geographic banners. Another way to get Disney Plus on your Roku is to install it remotely. Roku Streaming Stick models 3400X and 3420X, A menu will appear, from which you can select. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. We will add to this list as and when Disney Plus announces support for more Roku devices. Ive been charged for something I didnt order - it shows up on my Credit car billing but when I log into my Roku account, it says I have no active subscriptions. Disney Plus on Apple TV is also available, as well as other media streamers like Fire TV Stick. Learn more. But we would hope (now that we've learned this snafu is about a contract) that Roku devices should get this support soon. Also, Rick and Morty season 6 episode 10 is both a Christmas episode and a season finale. My roku model is 3100x. I have signed up to Disney+. 3. You can put a PIN on your account to require that before purchases. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Yes, you can enjoy 4k streaming on most Roku devices. Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. The easiest way to find out what subscriptions you may be paying for is to check your account page from a website on your computer or mobile device (see the previous section for instructions on how to do this). Since you have Hulu separately, they discount it another $5.99, the cost of Hulu with ads, bringing it down to $0.01 monthly you basically have ESPN+ for a penny a month. 3. Thanks for posting in the Roku Community! I was charged for Disney+ but it's not showing up ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. 1. Anything released in 2022 or later will definitely support 1080p streaming, at a minimum. 2. Roku subscription pin for Disney Plus, or other streaming services, is a four-digit Disney Plus Roku code that you set up for your Roku account. On the Manage subscription page, select Cancel subscription and then confirm this is what you really want to do. Thanks to Rokus thousands of apps and premium channel subscriptions, theres always something interesting to watch. When the " My subscriptions " page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. For more information about using a Roku PIN, visit our Support page here: How to create or update the PIN for your Roku account Can you pretend like you care about your customers and allow us to contact you directly like most normal businesses? 1. 3. If the charge is for a subscription that you no longer want, you can cancel the subscription to prevent future charges. Incompatible Roku device- The Roku device may be incompatible with the Disney Plus service and the Disney Plus may not work on the device. Do we use same password we used when setting up D23 account? These do not bring support for Disney Plus and youll have to upgrade to one of the aforementioned devices to access the service. Before you start streaming your favorite Disney movies on Disney Plus, youll need to get signed up for an account. You can reach Disney+ support here:https://help.disneyplus.com/csp. Have you tried contacted Disney+ to see if you currently have an active Disney+ subscription through the channel directly? Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. eg: "johndoe@gmail.com", Copyright 2023 StreamingRant | All Rights Reserved, How to Watch Disney Plus on Roku [Quick Guide]. Next, choose the Add Channel button, and your Roku device will start downloading the app. Roku devices were one of the first two to be announced as compatible with Disney Plus (PlayStation 4 was the other one). It solved the problem but I had to get a new card in order to keep the charges from happening monthly. Roku never charges any fees for creating a Roku account. These models include Roku 2700X, all the way up to Roku 4670X. Can ANYONE tell my how I can cancel this? Click on Search Channels > search Disney+ > tap the application. Your email address will not be published. Today's best Disney+ and Disney+ Bundle deals, Managing Editor (Entertainment, Streaming), (Image credit: Shutterstock / Tom's Guide), Disney Plus with ads beats Netflix with ads, Roku is constantly filling The Roku Channel with new free linear TV, How to watch History of the World, Part II: release date and time, AEW Revolution 2023 live stream, start time, card and how to watch online, This one hack saved my succulent and it takes seconds, Meta Quest 2, Quest Pro get huge price drops as Meta eyes Apple VR, iPhone 15 Pro Max release date predictions, rumored specs, cameras and more, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Is a Disney Plus free trial still available? Once you have your Disney+ subscription ready, power on your Roku device. Visit our corporate site (opens in new tab). New content is constantly being added, including series specially made for Star on Disney Plus - bringing more mature content to UK, Australian and Canadian viewers. There is nothing that we can do but dispute with our bank because I have called Disney+ and talk to Roku and they are both putting blame on each other stating that I bought this movie Carella that was $32.54 and and I did not and because I bought it supposedly through the in app purchase Disney+ cannot refund my money and Roku doesnt refund at all so theyre both a bunch of you know what and Im just really upset and now I have to talk to my bank and hopefully they can dispute the charge. It does not provide any news on when this should arrive. Cookie Notice Is Disney Plus unavailable on Roku? But it's unnecessarily confusing. The Disney Plus home screen, not the Roku home screen, must be used to switch the language of the channel interface. You can reach Disney+ support here:https://help.disneyplus.com/csp. Where its available, access to Disney Plus is one of the chief attractions of a Roku device Disney does, after all, control the rights to Marvel, Pixar, Star Wars, the Muppets, and its namesake catalog. Required fields are marked *. Follow these steps to watch Disney Plus on Roku: Press the home button on your Roku device to start it up. Before doing anything else, you need to subscribe to Disney Plus. If this post solves your problem please help others find this answer and click "Accept as Solution.". 1. Privacy Policy. If you have an older Roku product, you may need to use audio and subtitle menus on a videos description page. I would highly recommend creating a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. However, that doesnt mean that this process is going to be smooth for everyone. Our goal with this article was to make it as useful as possible. Here, youll see the model number. In addition, have you verified that you currently do not have any active subscriptions by logging into your Roku account online at my.roku.com and clicking Manage your subscriptions? You must login to your Roku account and either set a pin and keep that a secret or remove the payment method from your account since its just there so that Roku can charge you once or twice for stuff your children get without you knowing it before you figure out what is happening. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. I just kept getting an automated generic response. There was a time when theaters were closed, with Walt Disney Studios allowing subscribers to watch brand new feature films through Disney Plus Premier Access for an additional fee. You may unsubscribe from the channels from your TV or online account. I was charged $6.99 for Disney+ via my credit card on 5/24/20. Now that you know everything about streaming Disney Plus on your Roku device, here are a few content recommendations you might want to check out.