Get Contact Info for All Departments. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Does my passport need to be valid for a certain length of time after my trip? Fax: +233 (302) 823 233. This point is immediately before Security. Published Oct 14, 2021. Online services for airline employees (staff travel) Screen Reader users press Enter to select a Filter by product. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. This website might use cookies for ads, social media and analytic metrics. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. IT Department. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Your booking reference consists of a combination of 6 letters and numbers e.g. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. While the business class service . Earn miles AB2CD3 How do I find my booking reference? Sign up for a free account. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Looking for a particular British Airways employee's phone or email? How do I speak to a person at British Airways? - Tripocost Your booking reference consists of a combination of 6 letters and numbers e.g. Looking for a particular British Airways employee's phone or email? free lookups / month. 212 British Airways reviews. Excesses may apply. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. 159.65.154.158 British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. 0344 493 0787 option 1 (calls charged at local rate) Daily: 06:00-20:00 If you do not have the authorization, you will not be able to travel on BA to the USA. {{ userNotificationState.getAlertCount('bell') }}. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. If you are a small or medium-sized business and would like to earn your company points when your employees travel. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details BA puts thousands of staff back on furlough - BBC News Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. This will give you your flight status. Please use the previous link instead. This button does not work with screen readers. British Airways (BA) is the flag carrier airline of the United Kingdom. Please have your booking reference ready when you call. Email: Liaison.1.council@ba.com If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Please note this number is only available when calling within the UK. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. The best ways to get to Hawaii using points and - Maximize your travel. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Please note that this form isnot intended to ask staff travel related questions. From day one, you can purchase discounted commercial tickets, known as 'Hotline' tickets, for your own use or for friends and family. Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Through check-in Through check-in is not available to standby passengers. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. If you're a former staff member/retired, the Touchdown websitehas all the information you need, with a special staff travel section within the "Help" area. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. A free inside look at company reviews and salaries posted anonymously by employees. British Airways | Glasgow Airport Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Please refer to the FAQ on my.baplc.com for further information. BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. Travel links for non-BA staff - British Airways We want you to know you can trust us to respect your privacy and keep your personal information safe. a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Use of a safety seat for an infant is not permitted on board for rebate passengers. Smart national dress or company uniform is acceptable in all cabins. Email: ba.1.museum@ba.com Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. British Airways Partner airlines American Airlines Please have your booking reference ready when you call. Contacting British Airways Customer Relations: complaints, comments or If this results in you exceeding the baggage allowance, you must pay any applicable excess baggage charges. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. Please note this number is only available when calling within the UK. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Manage My Booking - British Airways It is not possible to pre-book special meals for rebate passengers. By using ba.com you agree to the use of cookies. YIDxxS1 will mean you are eligible to the economy class allowance. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. 01, 02 and 03 numbers are included in allowances else geographic rate. Tel: 0208 513 2525 (9-12.30, Mon-Fri) It shows the number of listings and priority, but not commercial overbookings, etc. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. Former Staff FAQs | BA CLUBS The majority of our calls are managed by British contact centres. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Up to 5 British Airways Phone Number | Call Now & Skip the Wait - GetHuman How to Actually Get British Airways on the Phone - FlyerTalk Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. (Bsafe passwords) Tel: 020 8562 4000, BA ID Pass Issue Unit Currently British Airways does not issue a photo id card to widows and widowers of former staff. You do not need to enter travel details or address in the USA, and if approved, the authorization is valid for two years, so it is worth applying well in advance if you think you have any intention of travelling to the USA in the coming two years. Please visit our Help centre for more support if you have a question about your booking or flight. If you do not want to be listed for the next flight go to the ESS Flight Management Desk to advise. Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. . Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Fly the World (Staff Travel). Please note that this form is not intended to submit staff travel related questions as these cannot be answered. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . BA IT Support Centre AB2CD3. Please visit our Help centre for more support if you have a question about your booking or flight. Tell us about something using our online forms. The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. Lorem ipsum dolor sit amet consectetur adipisicing elit. million verified professionals across 35 million companies. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Refund requests may be subject to a servicing fee. USA: (Secure Flight data item added 18AUG10). If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. You'll see the most relevant contact details for you if you are logged in to ba.com. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Seat requests are not permitted on Staff Travel. Flybe (1979-2020) - Wikipedia British Airways is back on the hiring road. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. Email: pass-issue.1.unit@ba.com Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Filter. It is headquartered in London, England, near its main hub at Heathrow Airport.. you have a Case Reference) and are waiting a . Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Greater London UB7 0EB |. The action you just performed triggered the security solution. British Airways - Careers Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Seat allocation will depend on how you present yourself. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Collecting your car Heathrow. British Airways "staff travel" Reviews | Glassdoor Tel: 0208 570 2531 Email: Winnie.Thompson@ba.com. Freeber.co.uk share with its visitors non premium rate numbers for calling companies and their customer services for more than 5 years ! Please have your booking reference ready when you call. For the most relevant contact details, log in to your Executive Club account. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. At British Airways weve always taken data protection very seriously. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. British Airways - Wikipedia Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Please ensure that your attire is appropriate for the cabin of eligibility. Numbers to use from 1 February 2021 UK: +44 (0) 207 949 3081 ( 0800hrs - 1700hrs UK local time, Daily ) USA: 1-800 782 3387 ( 2330hrs- 1600hrs, Monday to Friday ) India: +91 124 4120708 ( 0900hrs-0130hrs, Daily) Rest of World: +44 (0) 207 949 3081 (0800hrs - 1700hrs UK local time, Daily) The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Request duplicate receipts, proof of travel and other insurance documents Refreshed every minute. Sean Doyle was appointed Chief Executive of British Airways in October 2020, and Chairman in April 2021. Please note that BA will not accept coupons for different airport pairs. Welcome to Hotline for Formers Write to us. Flying on a stand-by ticket can be challenging. Answer. 1-800-AIRWAYS Telephone: 1-800-247-9297 Daily, 7am - 1am: Eastern Standard Time (EST) Enquire about an existing holiday, hotel or car hire booking Telephone: 1-877-4282228 Monday - Friday, 7am - 3pm Saturday and Sunday, 7am - 3pm: Eastern Standard Time (EST) Enquire about group travel bookings Staff travel - Transport for London You should return to the area to check the screens for acceptance. British Airways Faces 10,000 Staff Redundancies Amid COVID-19 The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Calls cost 2,50p per minute plus your phone companys Access Charge. If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . 09042890159 When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Top 665 British Airways Reviews - ConsumerAffairs AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. AND You are the party leader (when travelling in a group Once there, information about acceptance onto your flight will be displayed on the Staff Travel Screens. 11. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Refreshed every minute. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. Loads become available 72hrs before the departure of the flight. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . : To change a booking/action a refund please fax us where a colleague will be happy to help. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Claim baggage-related expenses or compensation. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Search over 700 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. If offered, we ask that you politely decline. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. If not, please call us. The majority of our calls are managed by British contact centres. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. Updated 22/09/2020 10.07 AM (BST). British Airways Opens Cabin Crew Applications For Next Summer If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. Tel: 020 8562 5777 When do my Avios expire? British Airways employs 26,533 employees. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. British Airways - Working with us - Careers If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Performance & security by Cloudflare. Telephone numbers and addresses | Help and contacts - British Airways By using ba.com you agree to the use of cookies. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . We have gathered invaluable insider information and tips to help you to get on board. Please visit our Help centre for more support if you have a question about your booking or flight. How do I review and update my personal information? Try Social Media "DM via Twitter." Your IP: British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Continue reading. Enter employee name to find & verify emails, phones, social links, etc. Address: www.rsaba.com, Solo Club How do I check the entry requirements for my destination? When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Report a missing or damaged bag or contents. British airways sustainability report 2022 - hihm.wikinger-turnier.de When should I check in? You can also get in touch with us on Twitter @British_Airways. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Please do not ask any BA staff for an upgrade. Your booking reference consists of a combination of 6 letters and numbers e.g. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Making staff travel easy and stress-free, like it should be! Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. If accepted for travel go to a bag drop desk in the main area for your boarding card and baggage acceptance. Passengers without bags should proceed to security. Telephone number of British Airways (BA) Staff travel Customer Services BA had begun to bring people back ahead of the. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. You must check the screen in the office for further information. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. The majority of our calls are managed by British contact centres. Sean Doyle, British Airways' Chairman and Ceo Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Heathrow. Now, we're looking to build on this spirit and passion to make tomorrow .
