Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. Avoid this site and their markup fees! Very minimal details or expectations were provided for project proposal which led to a lot of personal time spent on it. They are efficient, professional and the price is always right. Was not able to get in with those tickets I paid for. I bought tickets 2 months in advance. Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. The person the ticket was for has since died. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. We also confirm that your tickets are general admission. Sometimes the choice seems insufficient to customers. Recent customer reviews are positive; 100% buyer guarantee; Over 100 million tickets sold; Lots of filter options to narrow down events; Vivid Seats makes it easy to find information about major upcoming live events. People flood the venue website and purchase as many seats as possible and then resell them on VividSeats. Called customer service and she said we have to fill out a form and wait. Customer identification can be provided if needed. Is this your company? Desired outcome: It serves as an intermediary between sellers and buyers and offers a buyer guarantee on all tickets. Thank you. So I quickly attempted to purchase another ticket. Especially since Vivid. We value your privacy. Vivid Seats insights Based on 55 survey responses Areas for improvement Trust in colleagues Sense of belonging Ability to learn new things Good tips Server (Former Employee) - Chicago, IL - October 7, 2022 The tips were usually good and there was a diverse customer base which kept things interesting. Dorian, this is absolutely concerning and we would like the opportunity to take a second look into your order file. I usually stick to stubhub. The company offers promotional deals and discounts via email, and, according to the website, Vivid Seats ships tickets directly to you in any of the following forms: Vivid Seats gives sellers a safe online marketplace to find interested buyers. Full refund and apology for lack of ticket delivery. Purchased parking for the Super Bowl. They refused to issue a refund as they said the tickets were sent via email. Making sure our fans are able to attend their desired event through us is our top priority. She knew exactly what I needed and arranged to have it. Your trust is important to us. We value your privacy. I purchased two tickets for Garth Brooks in Gainesville five months before the concert My ticket were mailed to me earlier than expected. Unsubscribe easily. I bought tickets on Jan. 8th of 2020, which the event was to be Aug. 8th of 2020. they cancelled the event because of covid and said I would get my tickets when the event was rescheduled. All Rights Reserved. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. The support team was very friendly, knowledgeable about the event, and got me great seats. Featured Vivid Seats complaints Vivid Seats - Undelivered sports tickets On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Great service. Hi Trent, we're disappointed to hear that you weren't able to utilize your parking pass for the Super Bowl. A refund or seats in RTC4. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. We'll get you there. My credit card was charged $328.30 that day. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. Click here to get notifications about new complaints of Vivid Seats. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Its not right that they say they have no control over the seller. From over pricing. Bought tickets thru Vivid Seats, I have a credit of over $84, they won't let me use it because I got the tickets online, I'll never use them again! These people are thieves and liars. One can only hope these ticket monopolies will be better regulated in the near future. Explain your situation and why you wish to receive a refund. I called 2 seconds after I saw the $960 total. We lose as a result of your opportunistic business model. Great customer service skills. We use dedicated people and clever technology to safeguard our platform. I will be giving a legitimate review on the site and will also provide comparisons to other third party ticket sites on the market to see which ones have the edge and are better to use. Its not final unless I had the tickets available which I didnt. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. Vivid seats is such a scam!!! However, no matter what link they have provided I cannot access these tickets. the aftermarket brokers all have their inventory on stubhub, vivid, etc, so long as they pay the fees to be a part of those services. Spent all week leading up to the event trying to call only to get the worst support ever. ColPhorbin 1 yr. ago Then allows the seller to change the date to the day of the event. We were also told that the tickets would show up within 48 hours on the event. None of the options worked for us NEVER will I use this company again. However, we certainly encourage our fans that they are able to recoup the cost of their tickets by reselling their tickets in the event they no longer able to attend their event. Very deceptive and unfair marketing. and then vice versa on the inventory thing. In one order, my tickets arrived via email within an hour or so. The issue was they didnt have the tickets, but had 2 close by. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. We always want to provide an excellent buying experience for our fans and encourage each fan to contact us if there are any changes that need to be made prior to their desired event. Erika, we always want to leave a positive impression on our fans. A. This review was chosen algorithmically as the most valued customer feedback. Vivid Seats Review Summary. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. So I have no tickets and am out $600. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! Wed, 11 May, 2022 at 5:09 PM. Also, VividSeats says all orders are 100% . Well my tickets were an e-transfer from one of their professional scalpers and I cannot sell these tickets on any reputable site because most reputable sites dont allow e-transfer tickets. Vivid Seats is famous for its courtesy calls. What are "Email Delivery" and "Instant Download" tickets? We don't want you to feel that you've been mislead, so please don't hesitate to reach out to us if you'd like us to show precisely where that information was displayed during checkout. Submit a complaint and get your issue resolved. A. Amalia G. Today. Despite very different reviews, the site is very popular not only in America but also abroad. I expect to pay the normal service fees, but not what you charged me for the tickets. We would like to look further into this for you. Please refund me the differance between what you charged me and what the tickets actually cost. It was smooth and I didn't have to do all re-ordering process again. I'm very disappointed in Vivid Seats. I asked to print the tickets for my group but was told I had to use the electronic system. Vivid Seats is a trusted and reliable way to buy and sell tickets. The seller is not responsible for paying shipping fees. Vivid Seats provided fraudulent tickets to me. When I go the tickets, I called the venue and was told they were not handicap. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints Unsubscribe easily. Never again. Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. According to many clients, at times the site pays attention exclusively to one direction of events, while competitors work in several directions at [] I specifically chose a section my whole group is in. I had to call to verify that these seats are in fact in different rows one behind the other. Vivid Seats sent Gary a confirmation thru his phone after he paid the $445 required for the 4 tickets. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. They go above and beyond to make my transactions fun and fast! Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. We could not access or find on Ticketmaster and vivid customer dis-service. Vivid Seats has a consumer rating of 3.94 stars from 34 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass.VividSeats ranks 4th among Tickets sites. Good Grief. We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. I never will again. There were no humans to talk to to get my tickets before the event started. I never received the email and therefore never accepted the tickets. These were special seats, including dinner and first 2 rows on the dirt. I never received my tickets but was charged for them. The second time was one of my worst experiences trying to buy event tickets. It also assists sellers who have tickets and want to sell them safely. Customer identification can be provided if needed. I am very disappointed in not being able to attend the show. I will continue to use vivid seats for all my ticket purchases as well as referring them to friends and family. Ticket Listing Information 9. I paid $322.17 for 3 seats. Don't EVER use vivid seats for any purchases. It is never our intention to make our fans feel this way. I want my $1,500 back in my bank account. Because of this, we always make sure to share total pricing information throughout each fan's purchasing experience. My first time buying here, Vivid Seat tickets to the Jersey Boys Concert, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time.
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